Booked an appointment a week in advance, Hair cuttery sent me a confirmation text, sent me a reminder text twice about my appointment. Then I get there at 2pm and wait for another 30 mins because the person I have a appointment with is with someone else, understandable that sometimes appointments can run over. At 2.30 the hair-stylist comes and grabs another person, I reminded her about my appointment and she says "sorry this person has been waiting longer than you. The other person taking appointments overbooked me...and the computer system is messed up"... I'm sorry, I absolutely love my hair dresser, come on girl...I HAD AN APPOINTMENT! I drove an hour to get a haircut and got reminded multiple times over the text about my appointment. Now I have to go to my graduation and my sister's without a haircut... It is not professional to send me multiple texts confirming my appointment and then making me wait and saying sorry you can't get a cut now, come back at 4. Waste of my time after driving an hour to get a cut....