I was able to get an appointment before you closed because of covid-19, however while there my stylist (Trella was the name on the receipt) seemed to be rushing as she mentioned to me they were working understaffed and she wanted to make sure she left on time.
I gave her the picture of how I wanted my hair, she said no problem basically the same with bangs, and I agreed. Well she cut more than an inch off and my hair was down to my collar bone before, then when she asked for the 3rd time if I wanted blow dry I had to remind her of the bangs, so she added them and said she’d dry my hair curly.
I don’t know where she saw curls but I saw NONE, and when I got home was when I was able to see how much she chopped off my hair and the weird angles she added.
The whole time she was doing my hair she was talking about how she wasn’t going to stay late and she had to get home and make lunch for her husband, and how much her feet hurt and how tired she was. She was just completely unprofessional, had NO idea what she was doing and was only concerned with leaving!
I have NO idea how they will be able to fix this but am completely upset I’m stuck with my hair being this messed up until whenever they can open again.
I’m attaching pics of how long my hair was before, what asked for, and what I came home to see.