If the stylist (IF you can use that label) wasn't as nice as she was, this would be less than one star. Was sold a package & definitely did not get what I paid for. Was supposed to just touch up roots, she got color spillage on foils I had in/on my hair. I had to go back & still wasn't fixed. You can see a line of color across my head. Haircut was not a haircut, I could have asked my 12 year old granddaughter to go across the bottom of my hair & bangs with scissors, I requested an actual hairstyle cut, meaning, take the cut I have all over up an inch. There was alot of combing and brushing, almost annoyingly. I literally almost asked to hand me the blow dryer and round brush so I could just do it myself. Hair wasn't even completely dry and styled before I walked out. It did seem strange that she asked twice if I've always gone to a salon and never been to a Hair Cuttery. I should have asked her why and should I be worried. She has worked there for awhile, was not new. Won't go back. Lesson learned but I will be sure to tell everyone I know. Now I have to make an appointment at a salon to fix my hair & spend more money.