Hair Cuttery
Tower Shops

I made an appointment with Deb for noon. When I got there Mitch thanked me for making an appointment. He was very nice. Deb was doing a full head of highlights when I got there knowing she had a noon appointment waiting. Not once did she come over to apologize for being late. I know highlights is a big money ticket but honor your appointments first or you will never get repeat clients. I waited until 12:40 and left. I was a stylist many years ago and booked my appointments to make sure I never ran late and made a client wait. Deb, you are not a doctor, you do not make clients wait for you. After 40 minutes, she was still wrapping her client and was nowhere near finished. Very unprofessional and rude. When I asked the girl at the desk why she did that, she stated that it was last minute. That's when you tell THAT CLIENT to wait while you do your noon appointment first. That's good business. Never again. Why make appointments when you don't honor them? Everyone is busy. Have some respect.

Clean salon with good customer service. Hairstylists seem to help each other out with bookings and sweeping, towels, etc. Thankyou Mitchell for styling my hair since 2019.

When I found Mitchell it was my lucky day. He is the GREAT, the only one that can cut my hair, and it is always styled up to date, new and always perfect and I am VERY HAPPY. Please be Safe.

Stephanie is the WORST!! My son asked for a number 2 on the sides and a 3 on the top. He got a buzz cut and the hair was not even even! Got my money back but he has to go to school ( and probably be made fun of). I just wish people would do their job right. My poor kid!!! Had to give one star but she doesn’t deserve even a half of a star!!!! You young lady should be ashamed of yourself

This was my 1st time here. Nicole sat me down very quickly after taking my information and proceeded to give me one of the best cuts ever. She was quick and efficient. Very friendly and accommodating. I will be back.

I had the first awful experience at this hair cuttery with Lauren (Mitchell is great!). I never take time to write reviews, so please, listen up. I am also not the type of person to complain at all about a haircut because I have the philosophy that it grows back. In this case, I must share how awful my hair was cut. I walked in around 5 pm to be greeted by Lauren herself. As I asked for a shampoo and cut, she turns to another girl working there to ask if she wanted to cut my hair, to which she glanced at me with a very dirty look and murmured "not really" and some other words that I did not catch. Anyway, Lauren proceeds to sit me down two minutes later in her chair. She asked me what I wanted, and I replied that I just wanted a trim and that I was trying to keep it long. She says my hair was pretty flat so I agree to some LONG layers that she suggested. She proceeds to take me to wash my hair, and let me tell you, it was the least enthusiastic shampooing of my life, so we were already off to a bad start. I decided to let that go because, you know, maybe the haircut would be okay? No. When I explained that I wanted just a trim she showed me that she would cut off no more than an inch and a half. She cut off about 5 inches of my hair, gave me layers so short that they don't make it past my chin, and most importantly, did not even check to see if the haircut was even!!! I got home and on one side of my head there was a very large strand that must've been at least an inch longer than the rest of my hair (which I myself had to cut off). Thank goodness I didn't ask for short layers, or else I'd be bald. I continue to find bunches of hair that are longer than the rest. Please, I was not expecting this to be the best haircut of my life, especially for $18, I was just expecting to not have to pay $45 to trim my hair, but she literally butchered it. Now, on top of the $18 I spent on that haircut, I have to go elsewhere and spend an extra $45 just because this girl did not understand what a "trim with long layers" is. Also, I'd really like to point out that she at no point checked to make sure that it was even on both sides!

Mitchell is my stylist. He has done a work of art with my hair twice now. He is very pleasant. Mitchell makes sure I leave the chair with great hair, great stories he told, and compliments galore. Everyone at this branch is very welcoming. I definitely recommend this salon.

Mitchell cut my hair and I love it. I have gotten a lot of compliments!!! He has such a great personality and I will be back for him to do my highlights!!!

I don't normally write reviews but honestly Stephanie was amazing! She was extremely informative, patient, and sweet which I'm very thankful for because I know I was being picky and questioning a lot due to hair styling nightmares. My hair looks so good and healthy thanks to her and I will definitely be coming back for more hair therapy from Stephanie soon. Thank you so much!

This was by far the worst haircut I have ever received. I requested to get 2 inches off my hair and to have my long layers touched up. Left Hair Cuttery with a HUGE chunk of hair in the front shorter than the rest... stylist claims it is "long layers". Other stylist in back shaking his head when I complained how awful my haircut was. Stylist also blamed it's because I part my hair on the side, YET that is how SHE cut my hair to begin with... to make the experience even worse, the stylist who cut my hair is the assistant manager... I would NEVER recommend her or the Hair Cuttery in Tower Shops to anyone.

This was my first time there and it will not be the last. Erika took care of me like I was her best client. She took time to explain her suggestions. I am looking forward to going back.