I was recommended by a couple people to go to a gentleman named Rick. He was quiet, but I'm ok with that, that isn't why I was upset. I was upset because the only words he uttered were rude and I felt completely uncomfortable during my haircut. He told me to lean my head forward and told me not to move, at first his gruff and forceful tone surprised me but I let it go. I guess (what I didn't realize at the time) is that he was brushing the back of my head so hard it was pulling my head up little by little so instead of adjusting my head to the position he needed it in or even saying please lower your head again, he got onto me and the whole time he was cutting my hair let me know I shouldn't have moved my head that one time In the beginning, over and over. It was all I could do to keep from not bursting out into tears right in the chair. When it came time to get the hair off me he swiped the back of my neck once with the back of a hard hand towel continued to let me know it was my fault I had so much hair on me because I moved my head in the beginning (I had so much hair on me It was in my mouth, mask and all over my cloths.) He didn't bother to blow dry it or any hair off me, my hair was dripping wet when I walked out the door and he didn't even let me see the back of it with a mirror when he was done. He gave me a hard time from the beginning of my haircut but who wants to be rude or mean back to someone who has sissor's right in front of your face plus I'm not that person. I am VERY nice to everyone and don't deserve that specially when the haircut was over 20 dollars for trimming my hair and bangs and my husband left a 50 percent tip before he even finished my hair. I left quickly because I was so upset and as soon as I got in the car I burst into tears. My husband had to assure me that my hair wasn't jacked up in the back because he didn't show me. I felt like I had such an ugly haircut because I had a very ugly experience. I had no intentions of complaining however, when I left I called my sister and my mother-in-law who was the one that recommended him to me in the first place, very upset let them know about my experience both of them behind my back called the location and complained about how rude he was. The lady that took our money she also cut my husband's hair she ended up being the one that called me back. Instead of apologizing she defended him the whole time saying that, that is how he is. That he has an Oscar the grouch personality. I have been in customer service for 22 years never in my life when I have defended somebody that was so rude to somebody it made them cry. She explained he wasn't there to tell me this himself that's why she was calling and said that I could come back for a free conditioning treatment. I politely declined and explained that I had a sour taste in my mouth from my experience and I won't be back neither will my family that recommended me and it was a couple people in my family that went to the same location. (I have a big family) if somebody has a bad experience enough to where they are crying in their car right after they leave your doors it's not a good idea to defend the person that was rude or even condone his behavior. I don't even think I got a proper apology, it was one of those sorry you felt you had a bad experience but that's how he is. What????!!?? What really is just the cherry on top and the icing on the cake is yesterday I thought it was a decent haircut today looking at it my bangs are not good, even and are still long and getting into my eyes which wasn't even what he was cutting when he said I moved my head, I guess had he blow dried my hair I would have been able to see that before I left to have him fix it for me. So now I have to find ANOTHER place just to fix my hair.