Hair Cuttery Old St Augustine Road Plaza

Thank you Becky!!! My daughter hair looked fabulous and I could tell she felt ahhhmazing because of it!

Fantastic Quality Service. Lynn was so very nice and patient with me, I was afraid of course, having had so many bad experiences. Lynn was phenomenal and she actually listened to me. She new exactly what I was asking for an we even made a plan going forward for the next time. Thanks.

K

I went to have my hair "shampooed, cut, and blowdried" yesterday by Trinity. I had been to her before and liked her work. I am elderly and the first thing I ALWAYS say is keep it simple, Don't try anything new. I am set in my ways.
She barely even washed it, took maybe 1 minute for the whole process. Then, she didn't even cut it, my bangs are still the same length, I can't see where she cut off an inch of anything as instructed. Then she put some kind of curling enhancer in it, which I didn't ask for, and I ended up looking like Little Orphan Annie!. I was very disappointed and will not be going back there again!

If I could give zero stars I would :( My daughter came in with hair down to the middle of her back, wanting a much shorter haircut. We scheduled an appointment for 6:30 got the confirmation of my text and when we showed up at 6:20 we were told our appointment was scheduled for 5:55. There was only one other customer in the store when we came in, so the young lady that was working oh, I don't even know her name, offered to cut my daughter's hair. She showed her the haircut that she wanted, and the hair on the sides was long enough to make the cut work. She started cutting with her "$900 scissors" and they could barely cut her hair. She ended up chopping off sections and started cutting her hair. She ended up with a weird bob that wasnt blended well on one side and looks like a bowl cut on the other. Instead of the intended look my daughter wanted, she ended up with an under cut that isnt even and she bawled the entire way home. She is almost 16 and this was a drastic cut for her that she was very excited about. She begged me to buy her a hat to wear to cover up the mess :( you definitely get what you pay for, at this place :( I wish I could post the pictures....It's terrible :(

Honestly I don't normally leave reviews but I felt like I needed too. This has recently been my go to hair salon and even told my family about it and friends. But today I came in for a cut/blowdry with the keratin treatment which was $149 and I tipped $20. Darcy cut my hair. I didn't know she was a recently new hair stylist until half way into the process which is totally fine. I'm very easy going. But the haircut has some un-even spots and then after I thought I was done with the entire process paid and everything I got a call that she forgot to wash the product out. She kept reassuring me during the process that it is always this "sticky" and "greasy" looking. She blow dried and straightened my hair WITH the KERATIN still in it. (mind you I have never had the keratin treatment done before so I was taking her word for it). So now I have to go back inside so she can wash the product out and re-wash and blow dry and straighten my hair. While I am in the chair for the 2nd time her next appointment comes in and I can tell she is stressed out and starts rushing with my hair. So this "straight" hair I am supposed to have is now semi straight and she didn't even straighten the baby hairs. I'm just so upset because this was not cheap and it was my first time getting this treatment done and it was not a good experience. I mean I was not expecting anything but I couldn't even get a %15 off for next time or something?!?! :(

Not the best. I showed the hairdresser pictures of my last haircut, front and side. And several other haircuts that were very similar. All very short, shorter on the sides and edgy. I also said I only wanted a cut. So he cuts my hair then says he's going to wash and blow dry it. And when he finishes blow-drying it, it's a bowl cut. When I point this out he argues with me that that's what I showed him. So then I was forced to have him cut it shorter to fix the bowl. It's manageable, but I don't really like it. Then he charged me for the wash and blow dry that I had told him I didn't want. Will not be going back!

Dawn Hoffman has been doing my hair for years! She is without a doubt the best! She always gets me in when it’s the most convenient for me and my schedule. Many times it’s spur of the moment. The compliments from other people are never ending. Always a great job!! I can’t say enough about Dawn and the wonderful way she keeps my hair looking. Just another feather in Dawn’s outstanding cap. My daughter is autistic, and has the curliest and most unmanageable hair on the planet! She allows no one to touch her hair but Dawn!! Thanks Dawn for all you do to keep us looking good!!

I have been going to this location for years and called in to meet with my normal stylist Susan only to be told she has been out for a few weeks. After explaining what I needed, they booked an appt with stylist “Julie” for a basic, simple haircut with a few lowlight foils. When I got there for my appt, not only was I told that the stylist “wasn’t comfortable” doing low light foils (which mind you is a VERY basic request), they wouldn’t accommodate me with fitting me in with another stylist because everyone was “booked” for the day. Pathetic customer service and was my last step through their doors. If I were the owner of this location, I would have done everything in my power to fix their scheduling mistake and the lack of training for their team. I’ll make sure everyone else knows of my wonderful experience with this location.

Paige Helton did a phenomenal job on my hair with a somewhat complicated request!!! I cant wait to come back in a couple weeks and do some more fun colors in my hair!!! Danielle also helped and she was just as sweet and nice. Always such a great environment and reasonable prices. will definitely be back with Paige or Danielle!!! (depending on who wants to do my crazy hair colors)

Paige Helton is great! She always does such a great job on my highlights and cut, she is one of my favorite stylists I've ever had. Hair Cuttery is a great place that charges reasonable prices and has a professional atmosphere... I'll be back! Wouldn't hesitate to recommend it to anyone.