Hair Cuttery River City Marketplace
9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 8:00 AM - 8:00 PM 9:00 AM - 6:00 PM
Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 9:00 PM |
Tuesday | 9:00 AM - 9:00 PM |
Wednesday | 9:00 AM - 9:00 PM |
Thursday | 9:00 AM - 9:00 PM |
Friday | 9:00 AM - 9:00 PM |
Saturday | 8:00 AM - 8:00 PM |
Sunday | 9:00 AM - 6:00 PM |

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Mention code "A20". Limit one offer per guest, single visit. Valid for a single service only. Not combinable with any other offer. Excludes value packages and gift card purchases. Only in-salon. Redemption is valid through 12/31/23.
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Mention code "A4". Limited one offer per guest. Valid Mon - Thurs only. Not combinable with any other service offer. Not valid for the purchase of gift cards or value packages. Offer only available in-salon. Valid through 12/31/23.
15% off add on services m - th
Save 15% on select add-on services M - TH including Gloss, Clarifying treatments, Waxing, and more.
Mention Code "A58". Limit one per guest. Only valid Mon - Thurs. Not combinable with any service other offer. Not valid for the purchase of gift cards. Offer only available in-salon. Valid through 10/26/23.
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What people are saying about Hair Cuttery
River City Marketplace
- 3/27/23Briana is always on point when I need my hair colored and styled. When I travel I'm not trying to be bothered with my hair, Bri and Hair Cuttery to the rescue .
I rarely know exactly what style I want, just a general idea, and Bri comes up with a plan.
Love her styles and coloring!Response from HairCuttery • 3/30/23Hi Char w, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team - 3/12/23I came in on 3/4/23 to get my hair cut and Briana was fantastic. She was very helpful and considerate. She listened to what I wanted and also helped me learn about products that would help my Psoriasis in my scalp.Response from HairCuttery • 3/13/23Hi Ashlee C, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team
- 8/9/22Stylists did a poor consultation and used clippers on my son who usually gets a scissor cut. Staff was extremely rude and condescending and blamed me for their bad attitudes and the clipper cut. The “great” haircut the shift manager promised to “fix” the clipper cut with is uneven and choppy. Instead of owning up to their part in the breakdown of communication, the manager refused to apologize even though he agreed the stylist did a bad consultation.Response from HairCuttery • 8/11/22Hi Disappointed , thank you for your feedback. Our salon professionals are expected to deliver an enjoyable salon experience for every Guest during every appointment. We’re sorry this wasn’t your experience. Please give us another chance to make it up to you. If you'd like to discuss this further, fill out the form at https://haircuttery.com/about-us/contact-us.html with details about your visit and we will look into the issue. -The Hair Cuttery Team
- 7/12/22Pablo is amazing. Gave me exactly what I asked for!!! When I come back to Florida, I will be back to see him!!!Response from HairCuttery • 7/13/22Hi Misty S, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team
- 6/20/22I would recommend Renee to anyone!! She is the best and really works with what you want while really maintaining the integrity of your hair. A true professional! She is everything you would want in a stylist!Response from HairCuttery • 6/21/22Hi Katie K, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team
- 6/17/22Scheduled a regular haircut and received another great service with a smile from Renee. Can always count on her to cut my hair the way I like it. I know what you have to work with so THANK YOU!! Enjoyed the laughs and friendly conversation and Happy with the cut and overall service. THANKS again; see you next time.Response from HairCuttery • 6/20/22Hi Billy R, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team
- 5/15/22It was awful! I scheduled a wash, dry and style the day of my son’s graduation. When I get there they tell me they booked a wash and blow out. I said they had it wrong and explained what I wanted. Curls and half braided hair style. The stylist didn’t know how to braid nor twist! The manager was rude and kept telling me to stop what I had to say and assumed I said something the wrong way! I asked the stylist do you know how to style any hairdo?! If I wasn’t on a time limit I would had spoke my mind and left! The curls she did wasn’t the ones I wanted. I wanted loose curls. I will never go back!! The manager told me that she isn’t fresh off the street and is licensed to be there. I didn’t say anything about that.Response from HairCuttery • 5/18/22Hi Ashley w, thank you for your feedback. Our salon professionals are expected to deliver an enjoyable salon experience for every Guest during every appointment. We’re sorry this wasn’t your experience. Please give us another chance to make it up to you. If you'd like to discuss this further, fill out the form at https://haircuttery.com/about-us/contact-us.html with details about your visit and we will look into the issue. -The Hair Cuttery Team
- 5/3/22I made an appointment today for 7 p.m. I drove from Georgia which is a 40 min drive for me. I arrived at 6:50 and was greeted by a nice gentleman who checked me in. I then was approached by the stylist who was to color my hair. She came to me to let me know that she still had to put a toner on her client and that i was looking at a 45 minute wait. I told her I couldn't stay in which she rudely turned around and walked off saying ok! I told her as she was walking off that she could have at least given me a call to let me know. My problem for not being able to wait was a medical issue I have. It would have also put us at closing time with my color and I didn't want to be getting a rushed job. I say it was her loss because I always OVER TIP whoever works on me. The attitude she had saved not only my money but a bad experience all together. It's sad too because this is the first time I have ever had a problem with River City location. Patrice, Todd, Dee and Renee are all amazing 👏. The lady today needs better customer service training!!!!! Just an apology would have been nice, not the shrug of the shoulder like I got. I was on time and I could have saved gas and rescheduled!!!!!!
- 4/22/22Customer Service should be everything no matter what color you are. Very Poor CSResponse from HairCuttery • 4/27/22Hi WB, thank you for your feedback. Hair Cuttery Family of Brands has a zero tolerance policy for discrimination. It is always our intention to provide an enjoyable salon experience for every Guest. If you'd like to discuss this further, fill out the form at https://haircuttery.com/about-us/contact-us.html with details about your visit and we will look into the situation. -The Hair Cuttery Team
- 1/8/22Love my stylist Wendy she makes me feel comfortable since I have mobility issues.She is very nice she cuts my husband s hair alsoResponse from HairCuttery • 3/10/22Hi Pati, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team
- 1/7/22Great customer service. My stylist, Marenda, is attentive, professional and very accommodating.Response from HairCuttery • 3/10/22Hi Nan, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon and we are so glad that our salon professional team met all of your hair needs. We’ll make sure to share your comments with the team. We hope to see you again, soon. -The Hair Cuttery Team
- 1/7/22Glenda has been my go to for over 15 years! Thank you for taking care of me and my family!Response from HairCuttery • 3/10/22Hi Linda, thank you for being a Hair Cuttery Family of Brands Guest! We appreciate your loyalty and are so glad our salon professional team continues to meet all of your hair needs. We’ll see you again soon! -The Hair Cuttery Team
- 1/7/22Very clean shop and attentive and friendly stylistsResponse from HairCuttery • 3/10/22Hi Kayla, thanks for sharing this feedback! We’re so happy that you had an enjoyable experience in our salon. We hope to see you again soon! -The Hair Cuttery Team
- 1/7/22My hair was cut in layers and my hair was all one length and also was cut dryResponse from HairCuttery • 1/13/22Hi Amber, thanks for giving us this review. We'd love the chance to get more info from you to better improve your next visit with us! Please contact us at https://haircuttery.com/about-us/contact-us.html. -The Hair Cuttery Team
- 1/7/22Aubrey is a horrible hairdresser. She is slow and has cognitive issues. She ruined my hair by leaving the bleach in foils for over 3 hours. When I pointed this out to the manager, I realized they all had cognitive issues as the manager took Aubrey's side. I will not be returning there and I dont recommend this location to my worst enemy.Response from HairCuttery • 1/13/22Hi Sharmin, we are very sorry and we understand how your experience must have been frustrating for you. We'd love the chance to get more info from you to better improve your next visit by submitting a contact form at https://haircuttery.com/about-us/contact-us.html or If you'd like to speak to us directly regarding this matter please call us at (904) 696-8950 .Thank you and stay safe -The Hair Cuttery Team
- 12/13/21I used to get my hair cut at the competitor across the parking lot from Hair Cuttery. Hair Cuttery employees are far better than the competition, thus why I will continue to use them as my prefered salon.Response from HairCuttery • 12/15/21Hi Norm, thank you for being a Hair Cuttery Family of Brands Guest! We appreciate your loyalty and are so glad our salon professional team continues to meet all of your hair needs. We’ll see you again soon! -The Hair Cuttery Team
- 8/24/21Before covid and this new administration in office this place was excellent. Today they are short handed and the customer service needs support. No reception so the technician has to leave you at the station while your beautician takes a phone call or greets a walk-in.
- 6/4/21Excellent Service Pablo did an amazing job.
- 5/22/21Made an appointment for 5pm arrived at 4:30pm, checked in and at 6pm I asked one of the ladies if my beautician was aware that I was waiting and she said yes, I sat for another 10 minutes. There was no acknowledgement or communications as to why I had not been seen or that she was running behind. Maybe she could have asked if I could come back later. I’m very surprised as to how I was treated. I felt like this was personal, even though I don’t know why. Not even the supervisor acknowledge why I was waiting so long.
DisappointedResponse from HairCuttery • 6/6/21Leslie, thank you for bringing this issue to our attention. We apologize that there were issues with your appointment. We do our best to schedule our Guests and confirm appointments in order to ensure the best salon experience. Please give us a chance to make it up to you. We invite you to call the salon directly to make an appointment and our team of salon professionals will make sure you’re taken care of. - 4/26/21It has taken me a week to do this. I went to the Hair Cuttery at 13249 City Sq. Dr. on 4/21/21. I took 5 pictures of haircuts. I talked at length with the girl before she started. I have bad eyesight and of course didn't have my glasses on. She insisted to start with shears in the back and she said to "fade" the back. She cut, and cut, and cut, and cut. I finally reached up and felt that ALL of my hair was gone. I began to argue with the girl that I looked like a man. She defended herself, but did admit it was SHORT and didn't charge me. BUT, the front bangs were to be below the eyes, the sides over the ears and the crown no shorter that 3", reaching the ocipital bone on my skull. This was conveyed to her clearly. When I got home I measured my hair. The longest hair is directly on top and is 1 1/4" long, the crown is 1" and the bangs are half way between my eyebrows and hair line. The back and sides are shaved so short I can't even comb them. I have had bad haircuts in my life of 70 years, but I have never been totally disregarded and destroyed by a stylist. I went home and cried for so long my eyes swelled shut. If I had the money, I would sue this salon.Response from HairCuttery • 4/29/21BRENDA HETMAN, thank you for your feedback. Our salon professionals are expected to deliver an enjoyable salon experience for every Guest during every appointment. We’re sorry this wasn’t your experience. Please give us another chance to make it up to you. Feel free to email me at hcook@haircuttery.com, I am the district leader of this area and would love the opportunity to see if I can help in any way.

About Hair Cuttery
Hair Cuttery Family of Brands (HCFB) is the official home of Hair Cuttery®, Bubbles®, and CIBU®. As a multi-brand company of hair salons and professional styling products, HCFB provides an affordable indulgence for all. Putting our stylists at the heart of our business allows us to embrace a hospitality-driven approach to hair care.
After relaunching in 2020 with a mission to create human connections by giving the confidence of style, our company empowers thousands of Salon Professionals to deliver exceptional Guest service. HCFB continues to transform the beauty industry by adopting tech solutions that personalize the Guest experience inside and outside of the salon. We are the everything hair experience for your entire family. For more information, visit www.haircuttery.com and www.bubblessalons.com.