Clearly Racist and Descriminative!This was my second Hair Cuttery that I visited today. The 1st branch was the Baymeadows Rd- Reedy Commons branch. I entered around 3:45pm and observed 1 stylist doing hair. After being greeted, I advised her of my desire to have my hair cut in more layers. Another stylist, pretty pleasant I must say; came to greet me, I advised her the same thing. She began looking upon the computer, advised me that she has a client scheduled to be there in 10 minutes and that the next available appointment is not until 6:15pm. I told her no Thank you. She actually apologized and stated that she didn't mind doing my hair, but obviously it will take longer than 10 minutes,in which it would've conflicted with the upcoming appointment. At least she did show effort to serve me. However,my thinking was since I was heading to the area where I live, how about I try the branch on Normandy Blvd. I walked in to Normandy's branch around 4:15pm, I observed 3 stylist doing hair, 2 stylist talking to one another. Granted, I was told that someone will be with me in a moment. But,I just thought the stylist whom that were not doing anyone's hair may have came to attempt to provide me with service. Nope..not at all. So,one of the stylist had just finished a guy's hair, checked him out and then proceeded to ACT like she wanted to service me. She asked what I wanted to have done, I advised her my desire of cut w/ defined layers. She tells me that they only service by appointment; which is obviously a lie, due to the fact of " Walk-ins are welcome"
sign. Then, she proceeds to tell another lie by stating that the next available appointment is not until 6:45pm. I advised her to give me a moment,walked outside,instantly I went on the website and seen next available appointment for ANY stylist was 5:30pm. I went back in, hoping to speak with the same person, but as I was coming back inside she was heading to the back office to Hide behind her Lie. Another stylist, whom had just finished a client as well was sitting at the main desk now, so I asked her,when did Hair Cuttery begin only accepting appointments and why would that other stylist tell me a Clear Lie about the next appointment is not until 6:45pm, when the website say another. Plus, I was showing her my phone that I have proof they both are lying!! I begin to tell her, if they didn't not want to provide me with service because of the color of my skin ,they should be bold enough to SAY it. Then, the stylist doesn't make it any better and begin asking if this my hair, what type of hair I have and lastly maybe they just don't feel comfortable doing my hair!!! I asked again, Why couldn't she just say that to my face ,than to tell me a boldface Lie, which can be proven?? The stylist was Lost for words, couldn't say anything! All while I was having this conversation, another stylist,(maybe the manager) left from doing a customer's hair to listen and begin looking on the computer as well, but didn't offer any suggestion. My last statement to them was," This Is a Sad", and I proceeded to leave. Today , I was reminded again how to never judge a book by it's cover and to remember what you Sow, you Shall Reap. Most of all, if this Organization truly don't want Women of Color to patronize their businesses..remove the Women of Color Models from your online advertisement. Clearly, it's another LIE in itself!!
