Hair Cuttery Chimney Lakes Village

Stylist did a horrible job, she had no idea what she was doing. I got my hair permed and grew my back of my hair out so it can get permed. She permed it then cut it off for some reason which I didn’t ask for, and which wasn’t in the picture I showed her.

Love the services, hate the phone. Was late and tried to call to let stylist know. Can't get through to a human at all.

Jamie is amazing! Always friendly, listens to what the client wants. Myself and my 2 girls only go to this location and see Jamie and Stephanie always a pleasurable experience!

This salon is very unprofessional all the women in there are very catty. They have disputes on the floor In front of customers not to mention how filthy it looks. Not one time did I see sanitation happen after each customer. Honestly I’m not understanding why the haven’t closed this place down because it’s a better one up the road. Call state board please!!!

My last visit was ugly. K.B seemed quiet and very stand off ish. When I spoke with she was offended that I talked with one of her employees. I replied by saying I had no idea she was the manager. She told me I was no longer welcome and hung up on me.

Cierra was awesome. Listened to what I wanted, achieved the look and was very professional. Overall the salon was very welcoming.

I went to Hannah to get my hair fixed and she did so great! She did exactly what i asked and made me feel so much more confident with my haircut !!!

Nikki did a great job on my color, cut, & blow dry. She’s the only hairstylist to get my hair this light.I absolutely love my hair❤️

Nikki did a great job with my color, cut, & blow dry. She is the only Hair Stylist that got my hair light

I have been a faithful Hair Cuttery for many years and recently (at least 6 regular visits and countless products purchased) started coming to this location. I called to schedule an appointment and get an estimate of what a Keritan treatment might cost me. I have been getting my hair done since I was a teenager and my sister is a hair stylist in another state and I know it could be higher based on my length just past my shoulders. However, she made it clear she did not want to help me because she would not be doing my hair because quote "she did not do it as part of her services." To be frank, I did not ask if she did it. I wanted Nicole to do my hair and would have been happy to schedule when Nicole was working and able to do it. However, this rude and unhelpful person who answered the phone has completely turned me off to Hair Cuttery. You should be ashamed of how this woman treats your customers.

Nikki did a great job on my fine hair I look like I have body. Will be back for sure

Great service, extremely friendly staff. It’s always a good time

Bernadette is Amazing. I will let no one else cut my hair.

On my birthday 12/18... the worst hair appointment ever at this location. There was a young girl doing my hair. It was something simple. A ROLLER SET!!! I WAS THERE FROM 10:40 A.M. UNTIL 3PM. No color service, a simple gotta that she offered because my hair "looked dry". She let me sit while she did a color and cut on someone else's hair who's appointment was after mine. That lady left before me. While under the dryer supposedly for 5 minutes I look and see her getting her hair cut!!! She videoed her boyfriend while rolling my hair never asking if I cared about being seen on video by someone I didn't know. I was supposed to get my nails done, and pedicure, I had a huge party at 8 pm in downtown Jacksonville and had no time for anything. She charged me $65 not even considering a discount for the huge inconvenience. When I left my curls were still wet. I tried to take my rollers out but she refused to allow me to do so. I was so furious I was cringing at the thought of her touching me. Jamie and the other stylist are the best things there and I will never betray them again. I would really like a refund. I've thought about this for the last 2 weeks and I'm literally still furious about it. I've been a long time customer so I won't stop because of her but I don't even want to see her because she really ruined a day I had been waiting all year for.

I wanted the new Miley Cyrus cut my girl Jamie is the best hairstylist I have ever met and she treated me like family I am amazed on how good she did and nailed the cut and the color is beautiful and my hair is healthy I’m so happy and excited to just live life she saved my life 💯😘😍

I waited 20 mins to just be greeted, no hello or welcome in while I waited, when I was finally spoken to, the woman who had red hair and bangs, was very rude, she proceeded to tell me their services are by appointment only, I’m a new costumer, there is no signs stating “appointment only” very poor costumer service, waste of my time.

Stephanie C.did great with my hair ,I will be coming back just for her :)

Teresa did a great job taking me back to my natural color, and also added in some highlights. The cut is especially great, she stayed over her time to make sure I liked the cut.Everyone was nice, and the color consultant Jenny came by and helped out as well. Will definitely be going back!

Very bad service. I took my daughter here for the 1st time on Saturday. She just wanted a haircut, about 4 inches. The stylist did not comb her hair, did not even wet the hair. She took about 5 minuted to cut her hair, yet she charged her the full $18. I even tipped her for the haircut, thinking she knew what she was doing. Once I got home, my daughter took a shower and when I was combing her hair, I realized how bad of a haircut she had gotten. She had long pieces every where, one side in particular. I posted the picture to show the difference. I Do NOT recommend this place to anybody.