My friend wont write a review, but her receipt says april had done her hair yesterday(saturday), she cried all afternoon because she just wanted her hair trimmed and who cut her hair said she would only take off about 2 inches, but she ended up cutting her hair right below her shoulders. It has taken her almost 2 years to grow her hair to the end of her back and she had to stand up because her hair was to long to cut in a chair? I have never heard of that happening, shes never had to in the past and when i had long hair i never had to either. Maybe its a new way of cutting hair? Im not sure, ive never had it have to happen nor have i ever seen it happen to anyone else with long hair. All i know is she was devastated her hair was cut much much shorter than she wanted and that all the time that it took to grow it out is now wasted, she didnt speak up about it because once its cut, theres no way to glue that hair back on, and i know hair will grow back, and im sure the woman was probably nice, but its just the fact that it was not the cut she wanted or expected & how upset she was afterwards is not okay.