I went a couple of weeks ago to get a perm, never again. The lady who did my hair Abby,I don't think she knew what she was doing she kept asking the lady working next to us of how the permed needed to be done. Well she had all the rods in my hair which took about a half an hour to be done then decided the rods were to big. So she finally put the right rods in then added the perm solution, she had the timer set for 10 minutes to let her know when it was time to rinse out the solution, the timer when off she was no where to be found for a good 5 minutes and when I finally seen her she completely ignored the fact it was telling rinse it out. She went and was waiting on the customer at the front desk. So she finally got back to me and said was going to do the treatment, this is already three and half hours later. Well she finally did the treatment and washed out the perm solution the trimmed my hair. So I get home and really get to looking at my hair and she burnt it. She burnt my baby hairs off and my hair looks like its fried. She is a very sweet person but definitely don't know what she's doing. So if you ever decide to get a perm from her becareful. I paid 126.00 dollars to get this done, now I have to find somebody to fix this messl!