Hair Cuttery Baldwin Park Village Center

If I could give less I would. I walked in for an appointment that I scheduled online hours previous for 8:15 PM. When I arrived to check in I was greeted with attitude asking if I had an appointment, to which I replied, yes I do. Then I was told by the Karen in charge that neither her nor the other stylists would be doing my hair and that we wouldn’t be speaking about it at this time that I could have a seat and she would talk to me whenever she was finished, but I would not be being serviced for the appointment that I scheduled hours previously. What a joke couldn’t pay me to return to this establishment. Also KAREN you work at haircuttery maybe we should get off our high horse? Just a thought.

Diana is the best! Professional, excellent work!

My 12-year-old son had an appointment at 12:45. He arrived early checked in and said he had an appointment. He messaged me at 1:20 and said the person he supposed to be with is with somebody else. I drove to the salon he still was not back there getting his haircut and apparently the girl was going to cut his hair was at the counter and was extremely flippant and was like I didn’t know that he was here. Not a single employee handled the situation nor did they apologize for the fact that he sat there and waited all that time and nobody took him back for his appointment. This is not the first time he has gone there by himself for an appointment. He actually does this frequently. There is no excuse for them treating him any less than an adult paying customer. He had checked in and they just let him sit there waiting. And again not a single apology from anyone. And the hairdresser was very very rude about it. You could tell she did not care. The hairdresser was Mickey. I’m more disappointed in the fact that not a single person came to the counter to assist us to resolve the matter that he had been sitting there for 40 minutes past his appointment time with no explanation from any of the stylists

Scheduled appt for Cut & blowout. Was charged for Signature & Deluxe blowout @ higher price ($8 more) than posted on website. Not sure why since it wasn't anything extra. Even though I did have a coupon it still seemed higher than expected. Plus I gave a nice tip. I would at least like a response regarding my concern. Thank you.

DO NOT GO HERE!
Hair Cuttery is usually my first choice as I do not get complicated hair cuts and I have NEVER gotten such an awful haircut in my life. I have a lob and wanted a little over an inch off done and tell me why the entire left side is LONGER than the right?!
I was charged for a haircut with wash and shampoo even though I received neither. There is not one part of my hair that is even! It was cut by a gentleman with very long grey hair. Of course this is done right before I travel so my boyfriend took a video of the mess the stylist made to show as proof in store only to be met by the RUDEST older woman with red hair. The woman had a face as if you're SOL and told him to come back later if he wanted to argue with a manager. I told my boyfriend to not bother - what's the point with arguing with a place that retains and rewards workers that are not only incompetent but also rude.

Diana wonderful hairstylist, very professional and knowledgeable. She made my day! Thank you Diana, your lady with keratin ☺️

Ossie is a wonderful stylist!

Christina is professional, focused, detailed and gives the best customer service. She listens and gives feedback on my ideas and questions. I trust her and would refer my family and friends.

Wonderfully consistent service by Mickey!!

Kimberlee is the best stylist ever!She did a beautiful job on my highlights and really listens to what you want done,and does quality work,I love my cut too,I highly recommend her,and I am her customer for life 😊

Kimberlee always does a great job with me! She’s cute, friendly, patient, and doesn’t mind me being particular. I always go back to her.

Happy to see that many of the same stylists we knew from the closed Aloma & Lakemont location are back here in Baldwin Park. Nicole was very knowledgeable, kind, and patient with my indecisive teen this evening. His haircut also looks great.

Diana did a great job with my cut and color. Can’t wait to get back in the salon

Loved this location! This location in Baldwin Park is by far my favorite. Went today for my first visit there & was taken care of by Kimberlee. She did a balayage, cut and blowdry on my hair - came out amazing! She was so friendly and informative, will definitely be returning again and again to see her :)

Michele was very professional and thorough with my consultation and haircut. I was very nervous but she put me at ease and made me feel good.

Michele is great! Always cuts and colors my hair to perfection! She has been doing my hair for years! Absolutely love her professionalism and shes always good for a laugh!

Eddie always does an amazing job and my haircuts always look great.

I have been going to stylist Eddie Segarra for several years now, he is always professional and friendly. My color and cut are as I request with each visit. My husband has his cut by Eddie as well. He gives the best mens cut in Orlando. The whole staff at this location are great.

It's always a pleasure to visit the stylist Eddie Segarra. He makes me feel confident that I'm going to leave with a great cut and gorgeous color. He's professional and friendly. He also gives my husband the best cut in Orlando! All of the staff at this location are very welcoming.

Michele is the sweetest! I've been going to her for a while now and even followed her when she transferred from her old booth. Absolutely love her and will continue going back :)