Hair Cuttery
Rivercrest Commons

So the hours of operation show they close at 9pm on a Monday. When I walked up to the salon hoping to get a quick dry trim cut to take my dead ends off at 840pm. The door was locked and the open sign was off. I knocked on the door and a lady came to the door. I asked her if they were open because the sign on the door says you close at 9pm and online as well. She told me no they weren't because they have to clean... yeah. Don't get me wrong if i was walking in 20 min before close wanting to dye my hair I could totally understand but I was wanting the simplest dry hair trim. As someone who has gone to cosmetology school myself it doesn't take more than maybe 10 min to do a quick dry hair trim. So I don't recommend to go here because clearly cleaning the salon is more important than making money.

Brianna was great. Friendly and figured out a great cut for me. I’ll be back!

If I could give one star I would. Absolutely no respect for your time and making an appointment means nothing if they can squeeze in another haircut while you wait.

Came in without an appointment and was very lucky to have Andrea assist me even when she has a next appointment. I wanted something done and I love that she gave me a choice and real expectation of time. Just shows how much she values ALL clients. Her work on my hair is amazing. She has the most gentle hands and a great vision that suits my lifestyle. I recommend you look for her!

Kayla is wonderful! She does a great job with my color, cuts and Keratin. She listens to what I am asking for and always delivers.

Amazing as always!!

Kayla is terrific

They recently sent a 20% coupon for any service and it was only good for 3 days! I didn’t even have time to use it!!!! Send one with a longer expiration date. That was the first time ever I have gotten a coupon to use and only 3 days to use it. Not happy with that

I will be returning for my next trim.

How are you open until 8 and have no one in the salon but cannot cut my already short hair at 7:25? If you are closed turn your open sign off. This is aweful customer service!

Kayla was great! Thanks!

had NOEL cut my hair and she did an EXCELLENT job!! best cut I've had in many years. thank you, Noel!

Kayla is amazing. She cuts and colors my hair and I always get lots of compliments. She’s the best! The whole salon is very mindful of Covid precautions.

Briana was very professional n friendly! She is an excellent stylist !! She deserves a raise !!

Noel is my my stylist , I want to share with others that she’ pays attention to every detail of hair care and styling of my ethnic hair. Truly a professional in her artistry. And the bonus is she has such a sweet and kind personality .

Had appt for 11:30 am stopped in to see if they could take me early. 1 customer in the chair, 1 customer waiting. 3 on staff. When I checked in staff was pleasant and called our to hairdresser in the back...your 1130 is here would like to be taken early...approx 10:50 am...the 1 customer was taken back..the hairdresser in the back did not come out for 15 minutes...when she did she never even acknowledged me...no I'll be right with you..not a word..exactly 11 minutes longer she sat in front of me banging away on the computer...that was enough for me. Done and will never set appt there again. No sense of service..

So I just stopped by to get my ends trimmed and there was no one in the store, I asked just to have my end trimmed it was 1:10 she ask if I could come back at 2 again no one in the store, maybe the owner should know what's going on?? If you dont want to make money go home and let anther salonest make money. I only returned due to my first experience was very different from this one. I will never come back. Very unprofessional and rude

I went in today to get a haircut. The lady over the phone when scheduling the appointment was so friendly, so I was excited! But once I walked in the lady was a little rude, and wasn’t acknowledging me at first. She then took me and asked how I wanted my cut. I showed her a picture (the girl’s hair was about an inch below her chin). I also just said that I wanted an inch cut off and bowed her with my hand. She said it looked like I was holding more like 2 inches, and I said ok however much it is then. But it was clearly below my chin, I simply didn’t want it touching my shoulders. She cut it and didn’t ask before she started if it felt a little short or long, she just started cutting. It wasn’t until she got to the front that I realized how short it was. I asked if it was below my chin, and she lifted up my mask, paused and said “yes, it’s just a little below”. At that point there is no going back since she had already cut some hair. I got home and blow dried it. It is NOT below my chin. It is so short and not what I wanted. I was even to scared to have her texturize because I wasn’t sure if that would take off more length. I am so upset. I have gotten the same haircut for 7 years and I have never had this problem. I have even had it cut at this same location, and loved it, which is why I went back. I don’t know her name but she had red/purple hair I believe.

My regular stylist went away for 6months last year and I was desperate to get my hair cut and called for a recommendation and they recommended Nancy well I have been a regular customer ever since. She gives me the pixie cut perfect every time I will always have Nancy cut my hair it always comes out perfect.

Cut, style, highlights. Nancy always does a amazing job, I always leave with a smile.