I went in today to get a haircut. The lady over the phone when scheduling the appointment was so friendly, so I was excited! But once I walked in the lady was a little rude, and wasn’t acknowledging me at first. She then took me and asked how I wanted my cut. I showed her a picture (the girl’s hair was about an inch below her chin). I also just said that I wanted an inch cut off and bowed her with my hand. She said it looked like I was holding more like 2 inches, and I said ok however much it is then. But it was clearly below my chin, I simply didn’t want it touching my shoulders. She cut it and didn’t ask before she started if it felt a little short or long, she just started cutting. It wasn’t until she got to the front that I realized how short it was. I asked if it was below my chin, and she lifted up my mask, paused and said “yes, it’s just a little below”. At that point there is no going back since she had already cut some hair. I got home and blow dried it. It is NOT below my chin. It is so short and not what I wanted. I was even to scared to have her texturize because I wasn’t sure if that would take off more length. I am so upset. I have gotten the same haircut for 7 years and I have never had this problem. I have even had it cut at this same location, and loved it, which is why I went back. I don’t know her name but she had red/purple hair I believe.