Hair Cuttery
University Town Center

It was a busy salon but Shannon got me in with out an appointment. Listened to my needs and gave me exactly what I was looking for in a haircut. Looking forward to coming back again!

3rd time and last time walking into this location in same month where “we’re all booked no time available”. Empty salon each time prior to 7! What time do you close? “9 but people are coming” doubt it, but good luck. Horrible customer service. In retrospect probably did me a favor…

Abysmal service. No sense of time management. They turn away any customers that don't make appointments and if you do make an appointment they won't hold to it. I wouldn't have gotten the hair cut if anywhere else was open at the time.

I made a 1:30 appointment for a shampoo blow dry. Nothing complicated…no cut, no color….my hair is one length and straight. Shoulder length. I requested this appointment for a special occasion I have tomorrow. Again….key words I scheduled an appointment…..I wasn’t a walk in. I waited 30 minutes and the lady who was supposed to do my hair was still blow drying her previous client. So now I have to figure something else out so I can have nice hair for my occasion tomorrow. Needless to say I will NEVER return. I even stood up and another stylist completely ignored me! I’m highly disappointed!!

Walked in at the right time. Maria was able to fit me in on a busy Saturday. She took her time to ask the right questions as I am not very good at describing how I want my cut. Maria was very professional and definitely knows what she’s doing. I got a New York haircut in Florida and I’ll be back to see her again for my color.

Horrible horrible horrible customer service. I took my daughter in, they did her hair and OVER CHARGED me. Went in for a refund and had to pay a SECOND time (now in $500), this was a month ago and I'm still waiting on my refund for what they originally and indirectly charged me....$260.......I do not recommend unless you pay in cash and double and triple check everything before you hand over your money. I've been getting the run around from their call center and completely ignored by the manager of the salon.

Excellent customer service! As a walk in, Faye got me in for a very overdue cut and color. Awesome experience and I'll be back.

One of the worst haircuts ever! I even showed him a picture of what I had before & not even close.

Gave my appointment to someone else and left me waiting for 20 minutes before I was called. Will not waist my time again.

Jhanneth is a great stylist. She listens to you about about your desired hair cut style and works with you through the processes. She is thorough and pays attention to detail

Jessica gave a Fabulous haircut ! To fit my style! She is a true artist!
Thankyou Jessica

When are you going to reopen?

Everyone was wonderful to me yesterday starting at the front desk with excellent customer service. I also want to say that Alec gave me an excellent haircut and was very courteous, professional, warm and friendly. It was an excellent experience all the way around and I look forward to going back.

February 20 - Checked in online for a 7:40 pm shampoo and cut. Arrived at 7:30 and was told it would be 15-20 minutes. At 7:45, a couple walked in and asked if they could get a cut. The man was taken right back. At 8:05, the man was done and they took the woman back. Never a word to me as to when, if ever, I was going to get cut, even though I'd been there with an appointment before the two walk-ins. By 8:15, I left - even if they did take me, they close at 9 and I don't want to be the cut they rush through to get out of work on time. I won't be back.

Gonna miss Denny... but hes going to be great at salon lofts across the street

Amber is Fantastic! Her attention to detail and experience is hard to find.

my name is michael
I called this morning to schedule an appointment and a lady told me ok
no problem we are 4 today in the salon
when I came in the salon at 3.00 a lady told me that they don t have any appointment for me and she didn't try to find something for me
I was very disappointed because we came in this salon since two years with my wife and my two sons
and I will never go back again
and very bad reception today

First time there yesterday, Denny cut my short hair!! He did a wonderful job! Will definitely go back to him!

I am a transplant from the Lakeland location, and this is my first time at this location. Chrissy was my stylist! She listened to me, made suggestions, and executed my thoughts and needs exactly! So so pleased! Husband said it's the best cut I have had in years! I found my new stylist!

It's always a great cut, and Anna is especially great. She's so personable and willing to interact, and she is such a great cutter. I would 100% love to have her again and my friends.