Hair Cuttery 12th Street Plaza

Worst experience ever. The hair dresser took it upon herself to do what she wanted. When I went to get fixed the solution from another hair dresser was slop some toner on and call it a day. Never have I ever been yelled at and blame placed on me. I paid over $200 for end result being a toner. Run from this place.

If i could give a zero trust me i would, i got a cut on the sides of my hair and it was uneven, there were spots she missed, and it was over all a terrible cut, i’d recommended saving your money and not go there

The best hair cut I have had at hair cutters was by Joseph!!! Wonderful style with sissors and razor! My wife loved the cut. Great job!!!

If I could give zero stars I would. I had the worst haircut I've EVER had - EVER!! Joseph is an awful hairdresser, if you can even call him that. My granddaughter could probably give a better haircut... and she's 9 years old! Save yourself time and money DON'T GO THERE you'll be very, very disappointed.

Joseph gave a great hair cut 10/10 would recommend

5 Stars to Sylvia for the most relaxing and friendly experience. Sylvia did an amazing job turning my dry gray hair into soft healthy hair with butter and honey highlights. I am so happy with the outcome.

Lisa is wonderful great customer service

I gave Cindy a 1 star due to a mishap on the computer. She is a extremely good stylist. She did a very nice job on my hair. She is pleasant to work with. I find hair cuttery to be a good place to go.

Had appt with Cindy on 8/4 due to my regular person being out of town for a few months. Only had haircut but I leave a good tip. When Cindy made my new appointment for September it was made with Lisa. She did not have the common decency to tell me. I called back and that was when I was told it was with someone else. Do not know what I did wrong!

I didn’t speak up for myself enough. I requested a non-traditional cut that required blunt horizontal cut lines. It would result in a choppy effect. I provided a video of the technique but was informed that everyone cuts hair differently. My stylist insisted on cutting at a diagonal, blending the hair and evening everything out at the end. It was like she completely disregarded my request and I didn’t want to offend her so I didn’t push back enough. It will grow back and it’s not a huge deal, but next time I will be more direct as I am the one who has to live with and paid for this boring haircut that I did not want.
To be clear: the haircut was a “good haircut” - it just wasn’t what I asked for.

I'm very particular about my hair but when my barber had no availabilities and I needed a cut for an event, I decided to give Hair Cuttery a shot. To say the least, I have no regrets. Joseph gave me exactly what I wanted and educated me on how to better care for my hair. Completely Satisfied.

12th Street Hair Cuttery is one of the best salons in the business. Not only are they professional and clean, but they have some of the most talented stylists I have ever seen in one location in my life. From Color to Clipper design, 12th Street really has it and it doesn't matter who you select. High-end quality service without the high-end prices and attitudes. Thanks, Hair Cuttery for a great experience.

The service provided was good. However, I will no longer be using Hair Cuttery services in the future. On my last visit, the tip percentage was applied to my entire bill, including products. The salon manager and the corporate office both confirmed that it was standard to apply tips to the total bill. I've never experienced this policy with any other salon. I suggest when leaving a tip at Hair Cuttery that you do so in cash and give it directly to the person providing your service.

Always great haircut from Beverly. The staff is great.

Love my girl Gloria on 58th vero beach staff all very friendly so clean there

Amanda is wonderful. Professional.

Carolyn is professional and courteous…have given her recommendations to my friends and neighbors

Great customer service

Worse job ever for a wash and blow dry. MY hair was literally fried into a giant fizz ball. The HC salon offered me to get extensions. Really? That was my own hair and not extentions. I'm not paying for extensions its a lot of up keep. Took me years to get that length and it was well kept. Because I turned down extentions HC said, I had a reaction. NO WAY! The smell of whatever the hair dresser used burnt my hair from the horrid stench. When asked if you had talk to the person you said, no the person wasnt in today. Nor did you call back to tell me what was used in my hair. The right thing to do is return my money for wash and blow dry of $50.00. Thats not even including the $12 tip which the hair dresser can keep. I'm getting treatments else where trying to save my locks from being chopped off entirely. Do the right thing!!!

I made an appointment 5 days ago with a Designer 1 for a perm, cut and blowout. I received a call yesterday to change my time. I told them I couldn’t and to cancel. Joe called me back and said he could keep it for 10:30. I arrived this morning to find out he was not doing it but a beginner was scheduled. My hair is baby fine and delicate. I chose Joe because of a referral but he didn’t care I guess. I left. You now lost me as a customer for good. Tired of your changing appointments or not keeping your schedule on time. FYI I worked at salon for years and know how important it is to have a schedule and follow it