If you have long curly hair and you get Arnette, Run!! Most people say cutting my hair is easy and it’s healthy because it’s virgin hair. I purchase product from Sephora. Arnette said she was cutting an inch an a half, she took off about 6 inches. So those who know curly hair, I look like a Puff Ball now when it’s dry. There were already long layers in my hair and she evened everything thing out then put the layers in again. NOW WHAT HAIR STYLIST DOES THAT? My hair was around my waist, I left with it just below my shoulders wet because Arnette does not know how to cut long curly hair with layers. I don’t know what Arnette’s problem was, was she jealous of my long hair, is she a hater of woman with long hair, was she mad cause I did not want to buy any of the products she recommend. Arnette talked too much, it was annoying. I didn’t care about the product they sold there because I have been through all of them. Arnette rudely talked over me. How does she expect to know what the customer wants if she’s too busy listening to her own voice and opinions? FOCUS ON WHAT YOU ARE DOING! I was trying to explain to her what I wanted, she was too busy trying to rush through me or sell me products. I should have walked out the many times I wanted to. I thought it was simple, clean up the ends and remove some weight off the crown. Too complicated for Arnette. Plus I think she uses dull scissors because now my ends feel coarse. The dead ends felt better. I could hear the shears chomping not slicing my hair. I knew she butchered me cause I saw the eyes of the other staff. Yes, I got a refund for my complaint. But I still have to live with this horrible cut until it grows out to cut again. Keep cutting little boys hair… FYI to all hair stylist who like to cut off long hair, it’s Really RUDE and IGNORANT to do that to us because when we are ready to cut it off, we would like the option to donate it to help someone who needs it.