My family and I have been a client of Tia’s for 5+ years, however over the past year or so I have been struggling with what to do with my “natural highlights” (gray hair). The idea of transforming from a red box colored hair to a natural/gray friendly color was quite terrifying (all of the skunk hair roots were by no means very flattering). Armed with my unrealistic and unattainable hair transformation video from the internet I go in for my hair appointment. I spoke to Tia about what I wanted and showed her “my perfect silver hair transformation video”. Tia asked me a ton of questions to ensure that we were on the same page about what my hair goal was & the ability or in my case the inability to achieve it with my years of boxed hair color and hair type- she really listened and helped me better understand the magical chemical science behind hair color. She was insightful, understanding, and patient while we discussed what would work with my hair and the direction we would be taking to achieve the best results for me. After her hair wizardry, I left there with beautiful blonde hair feeling great and looking so much better than when I came in. The color and cut is so good, I feel like a new woman every time when I look in the mirror and I have gotten so many compliments on my new hair. Thank you Tia, you are simply the best! You have a VERY loyal client in me!!!