NEVER AGAIN. Came in on Sunday morning, 9/12, because I spotted the hours online. No where did the website say I needed an appt. I walked in and two women behind the desk just looked at me like I had a lot of nerve coming in. After a couple of minutes one asked if I had an appt. After I replied no, she turned her back and continued to mess with the cash register. No, invitation to sit and wait or anything. I walked out. After dealing with the effects of cancer treatment, I thought it would be wonderful to have someone fix my hair because I cannot lift my arms comfortably. I have gotten cuts/color from Taylor, Alex and other girls who no longer work there. I will never step a foot in that place again!! If you need an appt., put it on your website that appointments are preferred. Don't take it out on potential customers because you cant get your register up and running by the opening time, we didn't post your hours!! Obviously walk-ins are not really welcome here. I assume the folks sitting waiting had appointments and they were waiting for their appointment time that was not being honored. Nice way to run a business.