Hair Cuttery
Brookside Plaza

Aracely is an excellent stylist and employee. I had my hair highlighted and cut. She is very good at what she does. This is my second appointment I had with her.

Love the hair Cuttery and Alyssa

Made an appointment just to get my split ends cut only, my hair was cut 2 inches, layered, I trusted this stylist with my hair. I'm totally devastated. I want answers

Magaly was great! Unfortunately the professionalism with the rest of the stylists there especially Taylor was rude and lazy!
So I scheduled my 2 kids to get a hair cut today at 3:30pm and there were 4 stylists there with no clients...we were the only ones there and Taylor that works there said there's only 1 kid is scheduled and someone canceled my other child and said she couldn't cut my kids hair and had to wait because she has someone coming in to color their hair at 4pm...Taylor was not doing anything and here we are 45min later and no one is here for color....what rude, lazy service. She said we'll still see your other kid, but it'll have to wait until Magaly is done with your first kid! Are you kidding me...you're doing me a favor by still seeing my kid that was scheduled to begin with....you should be seeing my kid regardless and on time!!! Shame on you! Despite me having a screen shot and email of both my kids being scheduled she did not honor that!! Says a lot about some of the employees that work here!!!! You would think the supervisor that is here would do something!!! Unless that really isn't the supervisor and they are impersonating. And I waited 15-20 min to check out because they were having technical difficulties! Their professionalism, customer service, and their IT dept need major upgrades!

Wow. This salon is so poorly run and the staff is struggling. I've been going here for over 10 years and I am shocked at how it has fallen apart since they changed ownership. The mass exodus would have been fine if they had replaced the same level of talent, customer service and clarity in communications. During my last appointment 3 people walked in and walked out very frustrated. Walk-ins apparently no longer welcome. But making a simple appointment over the phone is also a real challenge. Hard to continue to support the business as it is currently being run.

NEVER AGAIN. Came in on Sunday morning, 9/12, because I spotted the hours online. No where did the website say I needed an appt. I walked in and two women behind the desk just looked at me like I had a lot of nerve coming in. After a couple of minutes one asked if I had an appt. After I replied no, she turned her back and continued to mess with the cash register. No, invitation to sit and wait or anything. I walked out. After dealing with the effects of cancer treatment, I thought it would be wonderful to have someone fix my hair because I cannot lift my arms comfortably. I have gotten cuts/color from Taylor, Alex and other girls who no longer work there. I will never step a foot in that place again!! If you need an appt., put it on your website that appointments are preferred. Don't take it out on potential customers because you cant get your register up and running by the opening time, we didn't post your hours!! Obviously walk-ins are not really welcome here. I assume the folks sitting waiting had appointments and they were waiting for their appointment time that was not being honored. Nice way to run a business.

Not sure what happened to this place but it just wasn't what it was. My hair is completely uneven and my kids were charged for adult prices. I left feeling like I was just paying a bill.

Leah is the best! Great service, pleasure to talk with, and cuts my hair just the way I like it.

I had a a terrible experience at a salon prior too, my hair was left patchy and super orange and I wore my hair in a bun or under a hat for a while ! I went to Taylor to fix my hair , and she did an AMAZING job on my full foil!!! I am definitely going back to see her, she is amazing !!

Walked in and was told it would be a half hour. One guy in the place ahead of me. At 45 minutes I was told sorry also ready. At an hour a guy walks in and they took him and offer me another appointment. 2nd time this has happened. Never again.