Hair Cuttery
Lockport Jewel Osco Shopping Center

Excellent hair cut and service

My family and I love Jackie. Always does a great job. Even my 5 year old granddaughter loves her!

Love, love, love Jackie! In fact my whole family likes going to her. She's friendly, patient and way talented. I was scared going super short for my hospital stay, but as usual, she did an awesome job!

The ladies were very nice and the shop was clean. Service was quick. The stylist who did my Daughter's hair was amazing. My daughter is 10 so her hair cut was simple. A cut to all one length with some facial framing.

However, I saw Teresa and I wanted a simple wash, cut with long layers, & blow-dry. I paid 35 dollars (regular wash and cut is 18 so I was charged 17 dollars just to have a blow-dry) and my hair was awful. The layers were cut so choppy nothing blended and when I looked at my hair cut in the mirror after the blow dry it looked fine but when I ran a flat iron through my hair the next day three different people pointed out how messed up my cut was. When I went to a different stylist to get things fixed she said I probably didn't notice it in the shop because the stylist probably blow dryed my hair to cover the mistake. I had already had about 5 inches cut off to get rid of dead hair (and Im a girl who LOVES her hair with some good length); I had to have another inch cut off just to get things to look better but it is not perfect...in order for me to get it perfect I would have to go shorter and I am not willing to do that. I will have to continue fixing my layers for months as my hair grows out until my desired length is acheived.

I recommend this place for simple styles but if you are going more complex spend the extra cash for a high end salon...i know I personally will not be returning for my own styling needs but I will take my daughter back for her simple cuts.

I give it one star for the one employee that seems to work the other two like to hang around in the back or the guy likes to count his tips....

My family has been going to the Salon in Lockport since it opened and I have to say over the past 6 months it has only gotten worst. The customer service is horrible. My daughter went in the other day to have her hair done only to have to have her sister re-do it within 2 hours. After paying 168.00 I would hope that the salon would stand behind their service. I went into the salon today and ask to speak to manager. She was condesending to me and immediately initiated a conversation with my daughter to try to intimidate her. I am totally disappointed with this location and hope that owners takes a hard look at who they have managing this store. I can not recommend this location to anyone and I honestly will not use this location agin.

I have been going here for 2 years. The girl who originally did my hair quit, so I went to another girl who also quit. They were both fantastic. I went in last week and will never go back. The girl that did my hair complained about everything, was very opinionated and was not friendly at all. No one wants to go into a salon and listen to the hairdresser complain. I don’t know the girls name but I do know she was pregnant. I had this girl on my initial visit and she acted the exact same way but had given the place the benefit
of the doubt. I will not be returning as the customer service has gone way down hill. The one who does the hiring needs to pay attention to who she is hiring.

Took my 1.5 year old son for his first hair cut. Ashley cut his hair and was sure to show him everything new before using it. She showed him the cape, the water bottle and how it sprayed and the clippers and the noise they made and how they felt on his arm before using them on his head. She was very good with him and took extra steps as to not scare him. I definitely am keeping her card and scheduling again next time he needs a cut.

I recommend Sam for any first new comers . She was fast , professional and left me with a smile on my face.. well done!