Hair Cuttery Mchenry Grounds

I’m so upset right now. We have been to Hair Cuttery in McHenry many times and have had amazing service. However, after today’s experience, I don’t think we will be back. I told the Stylist that my son gets a 0 on the bottom and 1 on top. She said how about a gradual fade with a scissor cut on top. I have no idea what that means, but said ok because I’m up for suggestions. After she finished, I said that it was way too long as his hair grows fast and repeated that he gets a 0 on the bottom and 1 on top. She seemed frustrated, but “fixed it.” Again, it was too long. She said it was a 3. Again, I repeated what he gets. She said well that’s just a buzz cut. Yes!! That’s what we wanted! She seemed quite frustrated and kept repeating that she thought he was getting a scissor cut, even while I was paying. The normal 5-10 min cut took almost an hour so my son did not get the tea tree treatment that was part of our reservation. Only $5 was taken off for that. Then, my son informed me that she hit both of his ears several times with the razor. He just came to me and told me that his ear was hurting. I looked at it. It’s raw and a clear substance is coming from it. I’m so angry right now and am trying to figure out if he needs medical attention.

I went in for a cut and color. Showed exactly what I wanted and left in shock. It's no where near what I wanted and now I have to find a Good salon to fix it. Lucky I was in such shock or I may have needed bail

Went in for Haircut had a 6pm appointment
Left at 6:25 without getting a haircut
I won't be back

My 3 year old wanted a “mermaid” hairstyle. The Stylist, Mallory, had her smiling through the entire shampoo (which my 3 year old doesn’t like) and the cut. She did an amazing job and told my toddler that she looks like a mermaid. She was so happy. Then she asked about the hair dryer and Mallory let her use one. It was so sweet. My toddler enjoyed the experience so much that she won’t stop talking about Mallory. I always like my experiences here with the different Stylists, but this one truly made my heart smile. I hope she sees this because I want her to know that she made a little girl feel special and beautiful and she is one of the reasons we will be going back.

Should have known better not to book a salon professional 1, as my stylist cut my hair very uneven. Please make sure she checks this in the future to prevent this happening to anyone else.

Mallory gave me a great haircut. Listened to what I asked for and I walked away very happy.

Melissa does an awesome job of listening to what you want as well as giving suggestions.

Horrible 185.00 for a low light Might as well I’ve gotten my hair just colored, never came once to look at the foil to see how my hair was doing !!asked for layers putting my hair. A five-year-old could’ve done the cut that she gave me in less than three minutes!!! I will never go back to Abby again!!! 🙁 Nice girl if you want to hear about her life story wish she would’ve paid more attention to my hair!!!

Overcharges for hair coloring $30 more than before with same length of hair. Terrible job on hair coloring with no apology. Terrible customer service about why it was more and why the job was bad. Never going back and will share experience on all social media.

Thank you, Mallory. I love my color and cut! You take pride in what you do and are very skilled.

I took the time to register in order to make an appointment so I wouldn't have to wait. What a waste of time. I rushed to make that appointment so as to not mess up their schedule and then I got to sit there for 20 MINUTES watching my "stylist" dry someones hair. 20 minutes! So Hair Cuttery think for a moment of the lifetime value of a customer. I just moved to the area and need to find a place for a good, monthly haircut. Over the next 3-5 years you just lost out on about 36 - 60 haircuts. What's THAT worth? I will NOT be back.

Amanda did an amazing job styling my hair for my wedding! Not only was it beautiful, but it lasted the whole night!

Grace is definitely amazing!

Mallory is the BEST! I had a bad (color) experience at Mario Tricocci. She listened to me and really understood what I was looking to achieve and did it perfectly! She's amazing, I won't ever go to anyone else.

Grace is the best stylist EVER!!!! She fixed my horrible orange/blonde hair and did an amazing job!!!! She was so kind and patient I will definitely come back to her again. I am so thankful for her she gave my hair hope again!!!!!!!!!!