Hair Cuttery Stonebrook Plaza Shopping Center

Yesterday, (2/24/23), my husband took our teen daughter for her hair appointment. I scheduled the appointment for highlights and was made aware the cost for long-hair-highlights would be approximately a $170 package. We have absolutely no complaints about the highlights-they look great. However, there was a lack of transparency with additional pricing and the "tip" function upon check-out. In addition to the $170 for the highlights, there was an additional charge for toner(DON'T RECALL PRICE)and $47 for a "deluxe" blowdry and $9 for a "style", which was no more than rounding the ends of her hair. I actually specifically stated during the scheduling no style was needed, blow dry only. Had I known the price I would have dried it at home myself. Upon check-out, my husband said they no longer gave the option to select a dollar amount for tipping, just a percentage. After an accidental 35% tip, a $170 hair appointment quickly added up to $300! This was much more than we anticipated.

I've been going to Alex since January 2017, and she is fantastic! Absolutely wonderful at cutting and great conversationalist, as well. She has magic hands, and I think magic hair, too lol. She leaves me feeling confident and so happy. Over the last few years, I've gotten to know her and she's become a special part of my life.

Husband had a 9am appointment (12-4-22). No one was there to open the store for his scheduled appointment. Ended up going to another location for service. Will not be returning to this location.

Stylist became upset when trying to finish an updo, made me feel embarrassed in front of a salon full of people that my hair was too difficult to work with. Stormed out before finishing and had another stylist finish the rest of my hair. My hair ended up looking great, but the experience was very unprofessional.

Briana was fantastic 👍 friendly professional and my son absolutely loved her.

Normally I have an awesome experience at hair Cuttery however last night we got a new stylist and she was really ruff with my son and left razor burn on him from the clippers. We will be back but definitely not to her.

I have always had a great experience at this location. All of the staff is friendly and professional. Mari Sue is awesome. She takes the time to listen to my needs and does her best to make sure I’m happy with my end result.

Great customer service

My stylist was out and i couldnt benefit the savings. 😥

I’ve been going to the local Hair Cuttery for the past 23 yrs. starting with Lauren McCue and continuing with her until she sadly passed away this past August. I now go to Mary McGrath who also gives a beautiful haircut. Obviously I’m very happy with Hair Cuttery and two special stylists!

Laurie Cantore is a great stylist!

Great color service every time !!! Love it!

Avoid at all cost. Has an apt with daisy. Totally butchered my hair. When I texted to complain she said if I come back in she could try to fix. I said she should have fixed it while I was there. She said “like I said, I will try and fix it!” So rude and unprofessional. Maybe she should have stopped using her Apple Watch the whole time to text!

Terrible cut. The back of my hair was uneven. There were different lengths to it. Daisy acted annoyed that we were there! I will go anywhere but here.

I hope you open up soon I need a haircut. Brianna is the best so I have been waiting.

Great place. Love my stylist Jean. Please reopen when safe!!

Horrible coloring and uneven cut. Just got done telling the girl what I wanted and she did the exact opposite. She knew she did a bad job too. I could see it in her face when I was paying. She did what she wanted. Not what I wanted. $120 for the worst color and cut ever. Thanks a lot!

I have been a customer of Hair Cuttery 17+ yrs. Of those 17 years Connie has been my stylist for 15. She always tells me what looks good on me (color or cut). I can honestly say, I always leave hair cuttery with a smile. Connie is an excellent stylist. She always goes the extra mile for her clients.

Met with Lorena today for highlights, low lights and color change and cut. She did a great job giving me exactly what I was looking for pointing at a picture on the wall. Very personable and paid great attention to detail. Would highly recommend her for the job. I appreciated that she paid attention to what I was asking for since I am all about my hair.

I love my haircut! I always get compliments on my cut. I started with one stylist, but landed Irene my usual stylist and sometimes Mitsy.