Did not have a great experience. Both my haircut and color were messed up. I showed Angelica multiple pictures of what I wanted and discussed the length and color I wanted. I voiced that I wanted cool tone blonde balayage and hair cut past my collar bone. I showed her pictures of my hair pinned where I wanted it to land when it was straight and curled on myself, I showed her the color I wanted on myself (past photos of myself that were accomplished in one coloring session) I showed her a photo of myself where my hair was cut too short that I did not like and wanted to ensure we did not go to short and I showed her a picture of the hair I wanted my hair to turn out like as an inspiration photo. I was very prescriptive on my desired outcome and Angelica gave me the impression that it was achievable. Once we were done, my hair was much shorter than we discussed and that color was also not what we discussed. She said it was because when you want ashy blond the toner picks up color this way and doesnt reflect light. I never said ashy, I said cool tone. I have died my hair multiple times and this is not the first time I have put blonde in my hair. However I did cut 12 inches so I told her I would go home and give it the weekend and call her if it did not feel better as it was a big change. After one wash it was looking grey and the roots were warm and brassy and the tips were warm but the middle was grey/green tints. It was not consistent or what I asked for. The cut was not only way shorter than what we discussed but also uneven. For a blunt cut it should at least be even. We went back and forth on scheduling and then she ultimately told me that there is more wrong with my hair that I originally said and that I needed to deal with HR. I have reached out to HR 3 times and they have been unresponsive. Angelica also charged more than what I was under the impression of (what was listed when I scheduled) and told me after she did my rough cut. I am now going to have to spend the same money to have my hair corrected and no one is responding in terms of refunding the money or taking responsibility. I was not planning on writing a review but this has been an extremely painful process, not to mention that my hair is ruined and I had long hair that is now short and messed up in color. I'm not sure if she was rushing because she had a client after me or if it was an off day but I am extremely unhappy with the outcome and I had gotten my hair done for wedding events and this is just ridiculous. Do not recommend just for the sheer experience and stress as hair is just a sensitive matter.