Hair Cuttery Village Crossing

Very disappointed! This was my first visit to this salon. I made an appointment online. After waiting quite awhile, I asked whether I would be able to receive my haircut anytime soon. I was told nobody would be available for at least an hour—an hour AFTER my appointment time. I had to go back to work so I never received my haircut. I won’t return here.

Nina is the BEST .. I went today for first time getting my haircut by Nina I made an appointment online and I saw several stylist and she is the master stylist., I would definitely recommend everyone to go see Nina she’s amazing she did what I want and I showed her a picture she gave me exactly what I need thank you Nina.

Nina s she’s my stylist for years, she’s the best hairstylist.

Go to Nina and you won’t regret it!! She’s amazing talented master stylist I love going to her because she listen and understand what you need. 5 star for sure👏🏻

Took my son to get his hair cut here and it turned out to be a absolutely choppy mess. I asked for a refund because why would I take him back when she already messed up once, and tried to hide the horrible job with a ton of gel!!! I had to bring him to another lady and actually knew what she was doing and pay more money. Totally not fair! And the other girls working were “to busy” to do the cut so I am out 22 bucks for a trash job. I think you guys need to rethink who you hire. Never will go here again.

Brought my 5 year old in and the stylist used hair gel to cover up her mistakes. When I got home and washed his hair it was a mess!!!! I called and they said she could fix it, and they don’t refund but why would I get my sons hair fixed when she already messed it up? And the other 2 girls were “to busy” to even speak with me. Definitely don’t recommend unless you’re going in for a trim. I don’t think it’s right you have to pay for something that is so messed up. I brought him to a different place and they had to cut even more of his hair off to even it all up. I have before and after pictures of both salons and what a hair cut is actually suppose to look like!

It’s Tina who gets the 5 stars not the salon. I’ve been going to Tina for almost 15 years. If anyone is looking for her she’s not far! I found her thru her Instagram Tinas_hair_affairs. She’s at Bianca Kelly Salon in Niles/ Parkridge area. There’s a frozen yogurt shop next door! She’s been doing my family’s hair for ever. Great girl, great work!!!!

They are only open till 5!!!!! it said walk-in welcome however the lady was on the phone, completely ignored me and then told me that she is closing because she has to go home

Klodia styled my hair on my most recent visit. Not only was my cut done professionally but quick as well, every bit the Master Designer position she holds. What she will also hold is your attention as the conversation was so electric!!! Just ask about the dating scene at Home Depot... I have not laughed that hard in months!!! So much fun.

I’m so disappointed in my haircut. The stylist (whose name I didn’t catch bc she barely introduced herself to me) put absolutely no effort into listening to what I was looking for, sighed loudly in irritation when I said I had a picture of what I wanted, and spent maybe 10 minutes at most actually cutting my hair. She seemed annoyed that I was there and in a hurry to get me out even though I had booked the appointment ahead of time and she told me her next appointment wasn’t until over an hour later. Also when I booked the appointment I said I wanted a blow dry but when I showed up she just told me that she wasn’t going to do a blow dry and that my hair would look like the picture when it dried. It does not. It’s such a mess and I’m so so sad about it. I’m bad at confrontation and just tried really hard to be friendly while I was there but I wish I’d spoken up.

Claudio the hairstylist. Was very rude on the phone to me laughed at me multiple times. I do not recommend having her whatsoever it never again.

Always have great, quick, simple service when I come here. It would be great of your phone lines had an answering machine - unable to cancel appt online and tried to call in to give heads up. Other than stepping up your professional appearance, I'll be back for the service! Thank you.

I was very late for my girls appointments, they saw us and I was able to add another child. They showed me which product would be great for their hair and why! Great experience, definitely going back!

Nina is a star! Master stylist is an understatement. She knows how to make you feel like a star and look like one too! She is the a color genius! I have been with her for 6 years now and I feel beyond blessed to have her as my stylist. She is very educated and truly skilled in aspects of hair! I recommended her for all you hair needs

I made an appointment yesterday for my daughter and I to get to haircuts. It’s been months that we’ve done this due to covid so we were very excited to get out and get a little pampering done, even if it was just a haircut. I had scheduled the appointment on the app for a certain time, the day after someone from HC called me and asked me to switch my appointment time which was already an inconvenient but I moved things around for the day to make it work. Anyways so when we arrive we were told to go wash our hands and then sit and wait. Then the hair stylish comes to us and tells us that in the computer it only says an appointment for one person and not two. I’m assuming when they switched the appointment time they messed up on their end and only made it for one person. My daughter and I were very excited and then became very disappointed, I let my daughter take the appointment slot and now I will have to wait another time. This event was tremendously inconvenient and upsetting. Also it wasn’t until after the hair stylist washed my daughters hair and had her in the seat that she decided to ask me covid related questions like has she been experiencing any symptoms, has she been exposed, etc. We were also notified that there were price changes and that my 7 year old daughter haircut was going be $45 because we wanted it blow dried. $30 to blow dry? Thats an insane price jump. This kind of information should be available online or via the app. We decided not to get the blow dry and after we arrived home and her hair finally dried, it looked pretty much the same. I was very disappointed with my entire experience.

I love coming to this location because of Nina. She is an artist. She knows what she's doing. I will keep on coming as long as she works there.

I have very thin hair so not many hairdresser know how to manage my hair. But, since I meet Nina she always does a great job on my hair. She is very careful

I have been coming to this hair Cuttery location for years now. Nina is been my hair dresser all this time. She is very professional and passionate about her work. Every time, I leave the salon my hair feels fresh, beautiful and shine. She has a magic touch with color, hair cut, and styles. Thank you Nina.

I love this place so much! Nina is seriously the best hair stylist I have ever had! I go to her religiously because not only does she understand hair but she has such a lovely personality! I always look forward to my appointments with her! Every experience I have had with her has been exceptional. I refer her and this location to anyone I can!

For the past 5 years, I have been getting my hair done by Nina. And she never disappoints! I have never EVER color treated my hair before and I was very anxious on what color I wanted, how it would look like, etc. But she was very comforting and we collaborated on the color and style I wanted and my hair turned out amazing! She is a true master in her craft and I will always go to her for any hair related things. Thank you Nina for always going above and beyond!