I went in for a simple wash and blowdry.
I got Irma.
From the moment I walked in to the moment I left she was rude with an attitude! Even when I was telling something or responding to my 2 year old son quickly!
She also was extremely rough with my hair. It felt like at times she was ripping my hair out!
I do not know what shampoo she used but everytime I run my hands or brush thru my hair it looks like it is snowing! I have way more dandruff now than I ever have, even 30 minutes before when brushing my hair at home right before leaving for my appointment!
She didn't even blow-dry it until briefly at the end and it was not even completely dry! She put me under the hairdryer instead and every 1-2 minutes kept checking my hair and was very rough. I told her my hair retains water and takes a while to dry and that I even need to put products (which I get the Ion collection from Sally Beauty) in to help with the static and to help it dry and also keeps it soft and smooth.
Yet she never put any products on my hair, not even before brushing it. In addition she dropped the brush on the floor yet after picking it up continued to use it!
I did not get what I wanted, and after I left the place I had a bad headache and was in tears due to the pain I was in!
I will NEVER come back to this location. I'll stay with Lizzy at the Randhurst Crossing location as she is WONDERFUL!! I ONLY came here because there was an appointment available and at an earlier time which I needed.