My daughters and I recently visited the Hair Cuttery in Highland for back-to-school haircuts (and a trim for myself). Upon our arrival, we were greeted with an empty waiting area and only two occupied hair stations. The woman at the counter (who was also a stylist) was finishing up a call when we entered so we waited a few moments until she was unoccupied. When I told her that my daughters and I would like haircuts, she asked us if we had appointments. We did not and she immediately told us that they did not have any openings and we should come back on a later date having scheduled appointments. She then proceeded to tell us that all the other Hair Cutteries in the area—Munster and Schererville—were booked up and that we were likely not going to be able to get in anywhere else (how she knew this I could not say). Mind you, nowhere was it posted inside or outside the building that this Hair Cuttery was taking appointments only and no one with a presumed appointment was occupying the waiting area. Needless to say, my daughters and I left in both shock and frustration. My family and I have frequented this Hair Cuttery for nearly four years and we have always done walk-ins and have never been turned away. Of course during those visits, we were maskless. This last visit however, masks adjourned our faces. In other words, I believe we were purposely denied service because of our face coverings (the three stylists were all maskless) and it is for this reason that my family and I will never be going back to a place where we are discriminated against because we value our health and safety.