Hair Cuttery
Beltway Plaza

Kaleigh is a great stylist and she is very professional.

Mandy is top of the line and I am happy to have her cut my hair!

FOR SO MANY, MANY YEARS THE STAFF HAS BEEN MOST FRIENDLY. CATHY HAS BEEN MY "MAIN GAL" FOR DECADES. KEEP UP THE GREAT WORK YOU ALL DO TO BOOST THE EGOS OF YOUR CLIENTS. BRAVO!

Great haircut

Kathy L is an excellent stylist. I never have to wait.

Great customer service and my stylist is so nice and always does my hair how it want it. And they take every precaution to protect their customers from covid. I gave a 5 because of this.

Awesome customer service!!!!

Easy appointments. On time. Friendly and experienced stylists.

Outstanding customer service

I am sad to hear that Anna is not there because her and Kina would work together to do me and my son at the same time reducing appointment time.

Had an appointment at 9 and was told that my hair could not be flat ironed due to stylist only having an hour to do my hair. I was the only person of color in the hair salon.

I have been going to Kina off and on for several years, she is very professional and very attentive to my hair care needs.

Anna has been cutting hair for awhile now. She has great talent and I always leave feeling better about myself. Great personalized service too.

Anna is awesome for hair cuts. I had the best look last time.

I like my stylist but the Manager needs some customer service training. Her face is ALWAYS frowned and she needs to learn how to speak to people. I called to ask for a stylist and all she said was "one o'clock." She is so rude. I've seen and heard her on several occasions being rude.

I brought my 2 year old son in for a haircut. It's always a hard job. Today a lady named Paula cut his hair and it turned out great. She was very positive and patient with him. The entire staff was wonderful with him. Thanks ladies. This was my first time trying hair cuttery but I will be back for sure.

This was my first and most likely the last visit to this Hair Cuttery salon. I chose one person who was mentioned to be as a master stylist and her fee was more than others. When I arrived home, my wife noticed a whole of extra clipped hair on the lower left of the back of my hair and one small extra clipped hair on top of my right ear. I called them back and explained the problem. To my surprise, she mentioned that this was not her fault and the whole on back of my hair already existed due to hair loss. I explained that no one has ever mentioned this about my hair before and this should be her mistake. Instead of accepting me as a truthful customer, she explained that she had been working for 18 years and this could never be her fault. Finally, she said that my money can be refunded of course not in a courteous way of treating a customer, but instead rather in an indifferent way to just give my money back. My wife and I went back to the salon to get refunded. She came and had a look and while it was definitely obvious it wasn't a hair loss or so, once again she denied and did not accept it was her fault. I showed her top of my right ear and she said she would not notice anything wrong with that. They refunded us back. But I am totally upset with such a refund that is just money with no sense of excuse or appreciation for a dissatisfied customer. When I left the salon, I felt as if I were telling a lie about her obvious mistake. I expected that a master hair stylist to be treating customers in a much more professional manner. Mistakes are inevitable even for a professional with 18 years of experience.

Kena delivers excellent service! However, the new computer system is a disaster! It kicked out my appt that was schedule in house, it kicked out another appt scheduled on line and a prior appt. Managers are forced to give intellectually insulting excuses/explanations for the mishaps. The time blocking (when it works) takes away from operator/client communication; in that once time is blocked out for service you cannot change your mind, add services or extend needed consultation without affecting the operator's next appt. The blocking also don't allow you to make an appt due to one that may be "over booked for time needed". Most important the "new" system is discriminatory to the elderly and others who do not use technology. The powers to be, have not considered the potential legal implications of restricting use by elderly, the disabled and clients that don't have personal computers or smart phones; I got a busy signal for over an hour after being told to call back. I went anyway, after being told I had no appointment. Thanks for taking me Kena! But my mom was left out! In addition the new system is unreliable, ineffective & lends to a frustrating experience that in the past had been pleasant, professional and efficient. No intelligent concessions have been offered to clients that have been affected by cancelled or delayed appointments. I hate to assume that Hair Cuttery has begun to value computer in-put more than (paying) client care, operator creativity/relationships with clients and their satisfaction.

I'm a Marine and shave my own head, but I take my son to see Angel. He just got his first High and Tight. Angel blended it well and it looks great. Great job! Thanks Angel!!

I wouldn't even give a one start but I have no choice. I came in to get my hair colored, I told the girl I wanted a caramel brown all over with highlights. Well I ended up with ABSOLUTELY NO caramel color at all ad my highlights don't even start at my head, they start about an inch from my head and stop half way down my head. and I have chunks of blonde everywhere. & the sad part is i paid $165.00. I'm very disappointed and will never return to your salon for any type of service. My hair is extremely embarrassing. You've lost mine and my families service!