This is the WORST hair place I have EVER took my son to in his life!!!! Not only did she not listen to my requests and give him a horrible cut, she was also unprofessional, rude, and even ARGUED with a 9 yr old boys mother!!!!
I asked for faded sides starting near bald at bottom, hard part, and the blend the long top hair with that faded side. I SPECIFICALLY told her NOT TO CUT the front top of his hair because he was growing it out. and asked her just to trim up the back top part. She even asked questions to clarify (but even the tone of her voice was rude). This is the haircut he has been getting for over 6 months.
I was waiting by the chairs, look over, and see her CUTTING off the front top of his hair. I went over and told her that I specifically stated NOT to cut the front. She literally said to me, and I quote you, "Im not cutting it, Im layering it. Its too long"!! are you serious??!?? At this point I was so taken aback and angry that I didnt know what to say. I dont like confrontation, and she was already rude, argumentive, and now lied to me...because apparently "layering hair by cutting" is not "cutting hair" when I said not to touch that part of his hair. She didnt even apoligize, or even try to say she didnt hear that request (though I know she did).
In addition, she didnt blend the hair with the fade. and the took the hard part back too far and it literally end on the BACK of his head. I cant even believe this person has a job cutting hair, much less in customer service!!! She literally made up her own horrible haircut.