Hair Cuttery
Riverside Shopping Center

I went to just get a hair cut with shampoo and conditioner.I went in to salon,it was not busy at all.No one acted like they wanted to help me.The lady in the front did cut my hair but no shampoo or conditioner,just a spray bottle.She sprayed water all over my hair and it ran all down my face.She noted how dry my hair was because of a knot being in my hair,I apologized and told her I had just come from working out.She kept pulling on it and finally went to get some conditioner to spray on it.She tried selling me a small bottle of conditioner but it took me three attempts to get an answer about the price.My haircut should have included a shampoo and conditioner,which would have taken the knot out easily.I couldn't wait to get out of that salon. I went there before and no one acted this way.I have also had my hair done at Beards Hill and they are always very nice.I just stopped at Riverside this time because of convenience.Never again.

I showed up at the correct time and day and location as booked online then told that They did not have my appointment in their system even though I showed my confirmation and they couldn’t do it because they had other appointments coming into the empty location

First time in a while and if your a guy looking for any kind of fade Do Not go to the Chinese lady in the front she did a horrible job and I don’t even complain like that then when I tried to ask her to auctially fade it In a little bit atleast she has some excuse why she couldn’t do it. First review I’ve ever wrote.

Thanks to Ebony my hair is healthy!! The only one trimming my hair for now on. Had me in and out, Great customer service and a heck of a stylist. Thank you again Ebony, see you soon!

I go here all the time and always get a great cut. Mai always does my hair right!

The women at here are fantastic! Becky, Ebony and Kim are my go to’s! I love being able to go in and be able to get the same quality cut from any of these stylists! No only do they provide a great hair cut, but they provide an excellent experience. I always look forward to coming here to get my hair cut!

Love going to this salon, it's always clean and organized. I like to see Ebony when I go here. She is friendly and professional and always delivers exceptional service and style! Highly recommended!

My daughter and my self have been long time clients of ebony. She’s always friendly, upbeat and very personable at every visit. She never rushes us and always answers any questions we have. As long as ebony is in your location you will forever have my business. We recommend her to all of our friends and family.

Everyone in the salon is super friendly and patient with children. Ebony does an excellent job making my special needs son comfortable

Store is horrible they are a bunch of Chatty Kathy's who go as far as to talk about customers when they leave and the woman Ebony and Debbie smelled so much like Marijuana it was hard to stand the stench please avoid the work there is mediocre at best

The last time I was there I received the best hair cut that I have had in years.

First time I went I wanted a highlight touch up, the highlights were so uneven and not even up to my scalp. I was disappointed. Figured I would try one more time...Second time I went was just for a cut, a different women cut it and I knew before she was even halfway done that I was not going to be happy. This woman asked if I wanted layers and then gave me basically TWO layers...not LAYERING but TWO layers. So choppy. I felt I could have cut my own hair better at home. Won't be going back again for anything. Only reason I even gave 2 stars was because both times, the stylist were friendly women.

The Chinese lady that works at riverside does the opposite of what people say. She didn’t cut me or my friends friends even but she is a nice lady though.

My daughter wanted to get her hair blown out for the first time. I called and made a 1 pm appointment. While on the phone that young woman asked if my daughter had "regular hair" I didn't know what that meant so I said yes. When we got there the lady looked at my daughter and said "oh no, I can't do that type of hair." My response, "what type of hair?" She looked away and said "Someone else needs to do her hair. I can't do that type of hair." I was angry. My daughter had never experience anything like that before. The other stylish said they were booked and didn't have time. We walked out and my daughter asked me "mommy, what is wrong with my hair?" I had to explain to my child that she has beautiful, curly hair and the lady was uncomfortable during her hair. I would never use a Hair Cuttery again. You should be able to wash and blow out any type of hair. I don't understand! I wish I could give you no star for the lack of professionalizing and the racist undertones.

I came in after 9 months during
COVID looking like a hippie and asked Mai for a #3 clipper cut with a trim up top and she did a fantastic job tapering & fading everything. Best haircut I’ve had in a while. Got my wife’s seal of approval. Mai was great! Will ask for her next time!

Showed up twice and the store was closed and had an appointment for 6:30 and it was supposed to close at 9pm. I understand it’s the pandemic but then don’t allow me to set up an appointment!

Ebony is great very professional!

I've been going here for years. They have such a friendly, fun loving staff. Great atmosphere. Great with kids. Kym, Noel, Jordan, and Becky are very experienced at their skill.

I’ve been having my hair cut by Ebony for years. She always does an amazing job and I am consistently pleased with her work. And she’s a great conversationalist!!

This is the WORST hair place I have EVER took my son to in his life!!!! Not only did she not listen to my requests and give him a horrible cut, she was also unprofessional, rude, and even ARGUED with a 9 yr old boys mother!!!!

I asked for faded sides starting near bald at bottom, hard part, and the blend the long top hair with that faded side. I SPECIFICALLY told her NOT TO CUT the front top of his hair because he was growing it out. and asked her just to trim up the back top part. She even asked questions to clarify (but even the tone of her voice was rude). This is the haircut he has been getting for over 6 months.

I was waiting by the chairs, look over, and see her CUTTING off the front top of his hair. I went over and told her that I specifically stated NOT to cut the front. She literally said to me, and I quote you, "Im not cutting it, Im layering it. Its too long"!! are you serious??!?? At this point I was so taken aback and angry that I didnt know what to say. I dont like confrontation, and she was already rude, argumentive, and now lied to me...because apparently "layering hair by cutting" is not "cutting hair" when I said not to touch that part of his hair. She didnt even apoligize, or even try to say she didnt hear that request (though I know she did).

In addition, she didnt blend the hair with the fade. and the took the hard part back too far and it literally end on the BACK of his head. I cant even believe this person has a job cutting hair, much less in customer service!!! She literally made up her own horrible haircut.