We have had great haircuts at this salon. Everyone in our family gets haircuts here. I think it's important to find a stylist who works well with you--someone who listens to what you want and checks in with you throughout the process of getting your haircut. We have had great experiences with Jong, who is outstanding. She is truly a master stylist. She listens and gives me an expert cut EVERY time. We have also had great cuts from Van, Sang, and Soon. I cannot speak about the other stylists, but I recommend any of the stylists we have had. I recognize that the Hair Cuttery is a bargain salon, but it is possible to get expert service and a cut that rivals any you'd get at a higher-priced shop. In fact, I always tip the stylist 20% of the price I'd pay at a more expensive barbershop. The hairstylists always, in my experience, deserve the higher tip. We have been very pleased with our experience at this shop. Note: I see some low ratings mentioning Sang. I feel it's worth mentioning that we have had good experiences with her as a stylist.