Hair Cuttery Merritt Manor Shopping Center

This visit was horrible my daughter stylists name was Alicia her conversation was very inappropriate about her personal life her baby daddy and his new girlfriend and her weight struggle which she appears to be losing.also they were all talking bad about the young black girl who had just started her shift and was very pretty and professional looking dressed in all black yet Alicia had on frumpy jeans and open toe sandals that looked like they had been rolled over by a truck they were all dressed horribly like they all just left a homeless shelter no color coordinated scheme and all the white women including the chubby one who sits in the first chair behind the register looks like they are all recovering drug attics except the black girl who looked like a normal stylist then there was a guy who was very flamboyant and wearing yellow Crocs while the chubby girl up front had on colorful platform vans which I only learned she was a manager because in between her customer she went to the gay guys chair and had him do her hair which was a colorful mess and proceeded to talk about her personal life with her husband and how she wants a divorce all inappropriate for my preteen daughter I'll never come back but if I do I will ask for the black girl just to make them more jealous because apparently they don't like her. It's 2023 racism shouldn't be this blatant and I saw her do a man's haircut which looked awesome

Very friendly but poor quality work put my hair in foils and instead of taking her time and doing the mods let it process and then go back and do the roots and ends obviously because it lightens faster because of the heat from your head she did it all at once and then charged me for a gloss, tone,& fashion color which is to touch up the re growth but did not however she did tone and gloss then I paid for full foil value package which consisted of full foils one color cut and blow dry plus five off hair products she only cut the front of my hair with a razor comb and charged me 13$ for blow dry then I bought a twenty dollar hair product and no money was taken off and despite all that I ripped twenty dollars because it wasn’t until I got home and looked at my receipt and website to see the prices and what was supposed to be done I was planning on going back but now reconsidering unless they can resolve my problem

Horrible Customer Service the Guy was rude did not want to give me service I asked for a service and denied it and then told me I had an attitude it was uncomfortable I will never go back period

Just walked out, 8:08pm, 9/15/22, as was told they are booked up. Only 2 people, including me, waiting. Open till 9:00 on Thursday!

Can you leave zero stars???

Excellent service from.start to finish. Great attention to detail and customer service.
I look forward to needing a haircut.

Good service!

Great customer service

I will never go back to this place. As the customer checks out we should be able to tip before our entire bill is put through. I am not saying the girl that did my daughter's hair was bad but I paid $16.00 for her haircut and tipped 20% and then I reviewed my bill because I bought 3 bottles of hair products which ended up being $108.00 and they took 20% of my entire bill. I then called about this and the manager Stephanie was so disrespectful and told me it was my fault and that I should have paid more attention to the credit card machine. There is something very wrong with how they do business there and I won't be stopping this process as just a comment on their site, I will also be getting in touch with corporate. I hope you are happy with losing a long time customer because you have no business etiquette when it comes to dealing with your customers.

So I tried to highlight my own hair epic fail. Called for an appointment and Rick made himself available to fix my hair. He not only was doing two color clients at a time but our conversation made my appointment. He did awesome job and deserves 5 stars. Ladies Rick is the go to for beautiful highlights..

Great cut today by Sam
Thanks!

I only go to hair cuttery, Brenda is the best!! When are you going to open. Hair salons are allowed to open at 50% capacity.

Brenda T. is an amazing person. Brenda made me feel so much better and made my hair look amazing! Couldn't even begin to thank her enough.

Huge thanks to Malini for helping me get excited about my look again and for making my 1 1/2 year old son's first haircut so special! I was truly grateful for her understanding and expertise counsel. Malini went above and beyond and I was truly "Wowed" by the services she so willingly provided. Thank you Malini! You're an amazing stylist and you have earned my family as lifelong clients...A MILLION THANKS!

Went to get my split ends cut off and the lady who cut my hair held up a portion showing what would be cut off. I asked, “what is that, about two inches?” And she replied with, “about.” So after my hair cut and as I am paying, she says to me “you might need to come back in soon to get cut again since you still have some split ends.” Not sure why she wouldn’t cut them all off while she was cutting my hair, or waited until I was about to walk out to say this to me. This will be my last time getting my hair cut here.

Jackie gave me a great haircut. She knew just what I needed to calm down my head of wavy and unruly hair. I’m very satisfied.

Great color service by Jackie!!!

Stood in the lobby area for 15 minutes was never greeted, made eye contact with multiple stylists. Will never go back

Tabitha was absolutely AMAZING with my me and my hair! She fixed what was messed up and I got exactly what I asked for from her. I’m so happy with the outcome. I definitely can’t wait to go back and have her do my hair again. She was kind and patient with me. Amazing stylist!