Hair Cuttery
Greenway Center

I was recommended to go get my hair taken care of my Esperanza. My hair is a big challenge! It is long and very unpredictable. Everyone in the salon greeted me and were friendly, including Kiyomi (manager). When I told Esperanza about my expectations, she seemed so sure she could get it done, without hesitation, she got right on it. She gave me great advice for currently treating my hair and for the future. Esperanza is very experienced, and a very hard worker. It was a blessing to get my hair done with her. The results are ABSOLUTELY OUTSTANDING!!! I am extremely happy with the results. I am most definitely coming back and looking for Esperanza. Amazing customer service.

The customer service is SO bad they are rude over the phone and on arrival of the manager isn’t there the rudeness is worst! I only go back because i love the lady who washes my hair but i don’t even if it’s worth it with the racist and rude customer service

Kathy, is a excellent stylist reason being she listen and will give her opinion even if you don’t take it. She gave me a clean trim and my hair looks so healthy. A good stylist is someone who listen and not ignore what you say, and disregard and do what they want. Thank you Kathy!!! 👏👏

Esperanza did fantastic job. She knows very well how to impress her customers with her amazing work. Very pleased with her services. Definitely going back to her.

Griselda must not need new clients. Scheduled an appointment for 6pm. Arrived with my wife at 5:55pm and was told we were cancelled because we were 1/1-2 late. She never apologized, never tried to handle/reschedule, was willing to let us "leave without service" Very un-professional. I will not return.

TERRIBLE SERVICE AND PROFESSIONALISM BY ESPERANZA!!!The front desk staff isn't much better. Esperanza did not do what I asked and got mad and had an attitude when I tried to explain how I wanted my haircut.

TERRIBLE CUT AND AWFUL PROFESSIONALISM BY ESPERANZA!!! She completely messed a simple bob I requested, my hair was so dry and fluffy. I was charged for a flat iron but she DID NOT FLAT IRON MY HAIR. She used the blowdryer. I'll never sit in Esperanza's chair again. Go somewhere else! Also, the front desk staff is unorganized and unprofessional. They lied about my services as well. Overall..TERRIBLE!!!

I have been going to this location for more than 10 years and my stylist Sidney is the best. I always leave the salon feeling confident and beautiful. The salon is always clean and the staff are friendly.

I was so pleasantly surprised of the kindness and generosity of Esperanza, she was amazing

Esperanza did an amazing job! She was gentle. She gave the best deep conditioning treatment! I am absolutely coming back. I literally have no complaints. She is also able to do any texture of hair including natural hair black American hair which is a huge deal for me. You must try her for yourself!

I had Sidney do my root touch up with red hair dye. She did an amazing job! She was very nice and she knew exactly what she was doing. She was very fast as well! I would definitely recommend everyone to go to her especially for color.

I have been a patron of the Hair Cuttery location in Greenbelt for over 15 years plus. My stylist, Nancy has always been very professional and knowledge about hair issues - I have very fine thinning hair. I will be so happy when COVID-19 is over and I can finally get my hair cut.

I went in to have a hair cut, hair color ,shampoo and blow dry. They offered a package which I went with. The stylist Aliya was appointed to work on my hair. I explained to her what I wanted and I thought she understood, she mixed two colors for me;said it would be close to what Im looking for. But it turned out exactly what I DID NOT want. Anyway, I was more upset about her unprofessional behavior. While I was waiting for shampoo with the hair dye on, she started cutting hair of another customer. My wait time was about 30 minutes. She spent those 30 minutes cutting this guy's hair,which I didn't mind of course. But I was upset when she didn't come back to me even 10 minutes past my time. She then suggested to the customer if she can wash his hair,despite knowing she had to attend to me. After all that she came to me, washed my hair and did my hair cut in like less than 5 minutes. After blow dry,she smeared cream right in the roots of my hair,which ruined the point of having a blow dry. I asked her why she put that in my roots? She goes: "don't you use hair oil and creams?". I told her I did, but on the ends,not in the roots!
I really don't appreciate being treated that way,when you are spending so much money. I did give her 10% tip. Although I don't believe she deserved it.

My stylist (Lawmi) always does a fantastic job with my hair. I get compliments every time.

My stylist have a great customer
Service, always able to
Help and answer questions
I can call her for an appointment
Any time, if she don't answer the
She call me back sooner

Great service. Everyone’s nice + friendly.
Sweethearts. Would recommend to anyone.

There is racism in this establishment.I heard and seen it directly.

Jennifer is my stylist as well as my Mom’s. She is very professional and never disappoints. She is honest and gives great advice. She is also very caring and nurturing to my Mom who is 82.

I would not go back. I went last year and had the worst cut. I asked for a longer version of a pixie and the hair cut was so short. The side was almost up to the top of my ear THAT IS NOT A LONG VERSION OF A PIXIE

Your employee made me BREAK DOWN and CRY.

I have a WEDDING to attend tomorrow(8/18/18). Ive been working EVERYDAY since July 30th with little time to prepare. I CALLED your store THIS MORNING and asked about coming in this evening for a color service. I was advised that as long as I got there prior to 7pm, there would be someone there to provide color service for me! They even advised I check in via mobile app to ensure I was in the queue, which I did! I arrived around 6:30-6:45pm and was THEN told that the kind of color service I wanted could not be done this evening EVEN THOUGH I ARRIVED BEFORE THE CUT OFF TIME TO DO COLOR SERVICE!

I was a little bummed because apparently the style I wanted (per a picture I showed) was an ombré style and didn’t count as a basic full color (whatever that means). I was okay with that and wanted to proceed with the color service I COULD get. At this point, I have a VERY important event to attend tomorrow and just wanted my hair colored regardless if it were ombré or full color! I was told another stylist would be doing my hair and was told to wait for her to finish with her current client. I sat and sat for about 20 mins when the stylist supposedly doing my hair comes over to look at the picture of how I wanted my hair and proceeds to tell me “I’m already doing a color service and I can’t do 2 color services at one time!” And brushed me off on the NEXT stylist.

The next stylist took me to the salon chair for a consultation and we agreed to move forward with a LIFT AND TONE to save time by not doing permanent color. She turned around to confirm the price for my services with a colleague who DISCURAGED her from assisting me stating it would take too long. Regardless of the stylists willingness to do my hair, the colleague (African American woman with fushia mowhawk) denied my service! I then got frustrated and broke down crying feeling they were creating excuses and did not want to do my hair nor help me! I obviously wasn’t valued and I left, hair untouched :(