Hair Cuttery
Lake Shore Plaza

Best haircut I've ever had. My stylist Angel was fabulous.

My stylist Michael Calhoun is great !!

Michael Calhoun is the greatest stylist ever!!

I have been going to Mel for several years for cut and color. I always leave happy, she does a great job and I look forward to seeing her and catching up.

Stylist was friendly and helpful with products. An ok hair cut but curls did not last through the evening and was stiff and messy at my event.
I have a problem with the establishment of the Hair Cuttery. My stylist told me I could get the Redkin products on a discount closer to the holidays; just look for the deal that comes in my email.
I found a discount and called the store. They said I had to come and get a hair cut to get the deal??? What?? I had just come in a few weeks ago and the ad said I could get the shampoo for a discount, besides my stylist told me I could get a discount. I asked for the manager who apparently wasn't there, I later found out, because I went through maybe 2 or 3 different 'managers'. The ad was not clear and gave false information making it sound like I could get the product for sale now, today. The conversation was left that the head manager would call me the next day. I never got a call or an email.
I will never go to the Hair Cuttery again and I am unsubscribing from these emails.
I will leave the email up for a week or two in case you want to contact me concerning this issue, thanks.

Always clean friendly atmosphere.

Was greeted very rudely from an employee.

Robin is an excellent, caring and knowledgeable beautician.

Horrible experience with Robyn . Needed trim for my 15 y.o daughter , appointment was at 3 ,we arrived 10 min. prior ,were taken in at 3 pm. So called hair stylist spend more time on spraying my daughters hair with water and putting on apron rather than on actual cut. 3.05 we were done . Left $23 short and with very dissapointed teen, who repeatedly was asking to cut her hair shorter but response was "I have another client coming in now" . Needless to say will never ever go back ,I will pay few bucks extra but will have service delivered by someone who needs my business.

Horrible experience. Stylist had an attitude and did not "listen" to me and what I wanted. Also had the nerve to say. she did not have time to cut it twice. Basically, stating that she was going to make one pass and that was it. Which would have been fine, had she "listened" to what I wanted. Left the salon unhappy and without a complete hair cut. I did not want to give any stars; however, the system requires you select a star.

I went there 3 times the first time after my haircut it was one side an even in the back was very uneven. I called and they said they would fix it we’ll long an behold another person was supposed to cut it even well that never happened. I stopped from going for 9 months I went there on Friday say to the women what happened from my last time. So I got home my hair is longer on one side again. I don’t know how they call their selfs hair dressers really I would have been better if I put my head in a wood chipper.. Ray Charles & Stevie Wonder could tell my hair was uneven. I believe if they did go to beauty school they sure didn’t learn how to cut hair. The funniest thing is they charge $23.00 for the cut an gave the blind hairdresser $8.00 for a tip this company should have a Professional hairdresser to make sure they are qualified to cut hair. I’m going to call the board of cosmetology to ask do they really teach them how to cut hair before they let them lossse an work in a hair salon.

I made an appointment on-line and was greeted warmly when I arrived. Mel always does a fabulous job, and did so once again. I highly recommend the staff - especially Mel and Nick - if you need a great style and color. Well worth the additional cost for an experienced stylist!!

Horrible. Will never go back. I don’t even want to give 1 star. I came home and the right side of my hair was about a half an inch shorter than the left. Very noticeable. I had to cut it myself to fix it which resulted in much shorter hair for having to fix the mistake. I paid $30 for a haircut I had to come home and fix myself!

I had a very bad experience I booked online last March 4,2021. I have a picture of my hair that I wanted ,but online I just choose one single color because I dont see the option of single hair with highlights and I dont like package I already had haircut. The lady in the counter told me they cannot do my hair because I choose the wrong option,I have to get back at 5pm and my appointment that day is 1pm, really she dont even have consideration, my hubby just dropped me there I just gave birth last january it's cold outside and I'm waiting for this day to do my hair, I'm really disappointed, I will never come back back to that Pasadena Branch again.

Fabulous cut and color from Nick the results were amazing!!

Made online appointment, arrived a few minutes early, was told to have a seat & someone would take me back shortly. I sat for over 15 minutes while employees talked, worked on cell phones & did nothing. I attempted to get the attention of one person who was on her cell. I wanted to know how much more time would I have to wait. NO ONE gave me the time of day! Terrible service! Additionally me & many friends & family have been going here for quite some time.

Anna was the best. It was all easy and clean. My hair looks great and everyone was so nice.

I followed Kaylee from the Millersville franchise-she's that awesome! She can work magic with color. And her cuts are always spot on. This location was very neat & friendly, as well.

I wouldn’t even give you one star!!! This is the second time I tired to get my hair cut and had nothing but attitude from your staff!!! One girl was dying her own hair red and was upset that 3 people were there at open and clearly had an attitude and said you all know there’s going to be a wait, like an hour or so!!! Today when I called I was told that there was only one person cutting hair as walk ins and there will be an hour wait then I asked if Chris has time to do mine and he said well it’s an hour and a half wait and then we will be closed! You should NOT offer walk ins if you can not handle them!!!! On top of it all every time i have had my hair done there other then Robin Q who is amazing!!!! Your staff can’t get it right and I was told by one of your staff that they are not comfortable cutting around the ears!!! REALLY? Well I will NEVER come back to a place that has a poor attitude and customer service!!!!!

First time there. Excellent service. Love Mel,she did a beautiful job. Think I’m coming back weekly for a shampoo and blow dry. Enjoyed it so very much.💕