Hair Cuttery
Market Square Retail Center

Checked in online for my 4 yo son and myself. Back to back with Gabby. Got there & told by another stylist that Gabby is doing a color and wont be finished by 7pm close. She "might" be able to do son's but not mine. When i begun asking why hadnt i recieved a call, they blamed the website and said they have no control. The lady said she would do mine. I asked for the delux blowout. I was washed once,conditioned once and out of the chair within less than 5min. There was nothing "delux" about my blowout as she quickly blew it into a small afro. In all, she took less than 15 min on mine. We proceeded to wait 20 minutes more for my son's cut. Which she got frustrated bc i noticed hos sides were uneven. She blamed it on his "curls which lean to one side". Not true at all. To top it off, they charged me initially $51 for the 2 of us. I asked why and she said bc the lady that did mine was a master stylist. I wasnt told that so i was not paying that. Then ,i was also charged more because i have "kinky/curly"hair. If this is your policy, then this is a discriminatory policy which will be reported. The entire experience was unprofessional and absolutely rude to say the least. This is my 3RD time being inconvenienced and 2nd time being discriminated against. I was told that time that there is no one there who can do "my kind of hair", when all i wanted was a shampoo/condition and blowdry. Never again Hair Cuttery.

I have been going to the same stylist; Jenna of Prince Frederick,MD location for many years. She always knows exactly what I would like done with my coloring and cut and hasnever failed my expectations. She is very clear that she wants me to be happy with her service’s and if I wasn’t she would definitely do her best to rectify. She is very personable with great customer service skills.

My stylist Timmica did a Fabulous job! She really is in tuned to het clients and gives good advice about taking care of your hair in between salon visits! She's an excellent stylist!

Rachel was great. She did an amazing job on my hair. Very pleased.

Shannon is amazing!!!

Kim does a wonderful job with my hair. I am in my 70's with fine and thinning hair, and she does a fantastic job. She also will answer all my questions.

Jillian Rocks!!!

Rachael was very polite and listened to what I wanted. My hair style this time is perfect. Thanks Rachael!

Heather was great!!

Shannon was great, friendly, gave recommendations when asked for ideas. Love my hair!