Hair Cuttery
Riverdale Park Station

I went in for my scheduled appointment with Cindy today. I showed Cindy the photo and style of the cut I wanted. She completely butchered it and had the nerve to even tell me that it looks like the photo. Her lack of professionalism and acknowledgement to the client. She lacks empathy, and understanding of the client centered approach.
She shouldn’t style or cut hair as she can’t follow instructions of the client.

I always walk out satisfied. Never had a bad experience at this location. Linh has always given me a great cut. Flower has always delivered as well when Linh isn’t available. Thank you guys.

Top 5 worst haircut of my life. Had long hair, have been growing it out the last 3-6 months. Stylists butchered it. Took a phone call in the middle of cut. Rushed it to finish.

I came in for an haircut and as all the stylists were busy at the moment I sat and waited in the seating area to wait to talk to someone and get my name on the list. I waited for 20 minutes until I had to stand awkwardly for someone to finally acknowledge me and tell me they weren’t doing walk ins. I have no problem with a lack of availability for walk in appointments but they just wasted my time and made no effort to talk to me or get me situated. Very disappointed. Screwed up my afternoon as I don’t have time to go anywhere else now.

Everyone worker they doing excelente jab

Great haircut

Flower is a delightful stylist! I'm always happy with my hair when I leave her chair. Looking forward to my next appointment with her in February.

The shop is always clean and comfortable.

I'm always happy with my cut and receive compliments on the style.

Great haircut!

Flower is the best!

I normally go here because of the convenience and pricing. The last haircut I had, I believe with Linh, I got home and realized the cut was incredibly uneven. All I asked was for 2” off, and one side of my hair was much shorter than the other. I decided to go back to another stylist months later, and 2 hours before my appointment the store canceled saying the stylist wouldn’t be in for another week. Extremely unprofessional, no apology for the inconvenience, and very late notice.

My initial stylist, Cindy, gave me a disastrous haircut. Because my hair curls, the misshapen cut was not readily detectable until the following day. I returned to the salon immediately and requested correction of the cut. Phuong provided that service free of charge as is their policy for an unhappy client.

Three weeks later, the haircut grew out slightly and the shape of the style remained unbalanced. So, I returned for another correction. Phuong saw me again and I expressed my frustration with the shape.

Phuong asked me if I wanted it "shorter on the sides." I felt concerned that he was asking me to make an over-simplified decision rather than rely on his professional skill to conceive of and to create "long layers." I doubted that he, as a professional, could see the whole design of the cut. He provided a correction once again at no cost.

The haircut is still poorly rendered. I feel dissatisfied with the hairstylists at this salon and, deserving 2 stars for their professional skill, I gave them 3 stars because Phuong provided corrective services on two occasions at no additional cost.

I doubt the hairstylists ability to understand that all I wanted was a trim of the original style and shape. Cindy seemed to have an entirely different idea in mind. Phuong cleaned up a mess to the best of his ability. However, I have lost confidence in their talents.

I came in to get my hair done from Arthur and he was great! He did a neat job on my hair and he took real good care of me when I was sick during the time he was doing my hair. He was so sweet and patient! It was very refreshing, it’s something you don’t see nowadays. He washed my jacket and went to the store and got me something to drink and gave me his crackers to help make me feel better; and I ended up feeling better! I applaud him. I’ll never forget what he did for me. Anyone else wouldn’t care or be impatient. He went the extra lengths to make sure I was okay!

I have been going to this Hair Cuttery for years, following them from College Park to Hyattsville. These folks are great. I ususally get my hair cut by Linh, but every now and then I show up without appointment and she is not there, and so I have also had my hair cut by Phuong and others (sorry I forget the names). I have always like their cuts. Great team.

I was overall displeased with both the service and how the discount code for my first time did not work as it did not show up in their system. The code I received via email when I had to make an account was HCWELCOME3OFF, and the barber, Phuong N. was unable to verify this even when I showed him the email on my phone. I am sure that this was a system error, however when I explained this to him he made it sound as if this wasn't actually my first time to a Hair Cuttery location (even though I recently moved to Maryland from the West Coast last month). It would have been nice if he was more sympathetic to the issue, but him making it sound as if I was being dishonest did not help the situation. In addition, he wasn't very gentle when cutting my hair. When readjusting my head or mask during certain parts of the cut it felt like he was using more force than necessary. Maybe he was having an off day, but this whole experience certainly dampened mine.

Flower is my one and only amazing hair stylist. She is INCREDIBLE!

She strives to make you look the best you with laughter, great conversation and a beautiful smile.

She also did my hair for my wedding! She helped me decide style and color that worked for me and the veil I was going to wear.

Nothing is better than having a stylist who is passionate, open-minded and amazing at her job/passion.

Show your ideas via photos and she will work some kind of magic along with some adjustments.

Flower is a rip off artist. She also has poor customer service skills. She is moody and impatient.

Jessica is WONDERFUL: she does an excellent job cutting, coloring, everything, and is so kind and sweet.

phone number is always non-working. Have been a customer of phong since 1992 when I was student of UMCP..

Terrible service. I booked an appointment for 2:30pm with Cindy, they made me wait until 2:50 in 90 degree heat outside. For sure never going back