Hair Cuttery
The Center At Doubletree

Poor customer service. Booked an appointment, get there and they switch me to a different stylist like my preference didn’t matter. Never called to let me know, so was a total waste of my time and gas.

I have never cried after a hair appointment and I cried when I walked out of here tonight. I wanted what I thought was a simple cut with bangs and a lot of layers. The stylist kept painfully pulling on my hair the entire time she was combing it. The first time there were not many layers and I asked to have the bang done a little thicker and more layers. She cut them by taking parts of my hair and twisting it, and then cutting along the twist, like a frayed rope. I thought maybe this was a different way to cut layers. But when she was done and dried it, it did not look good. I asked her if I could see the back, she handed me a mirror but didn't turn the chair around, just stood there. I had to stick my foot out and pedal myself around to look at it. Then she had to call someone else over to do the layers, they understood what I wanted immediately. My stylist and another stylist, who had come over to watch at this point, stood there watching while she was doing the layers. However, it's still uneven and looks different on the one side. My bangs were uneven, I just trimmed them myself when I got home. Then the girl checked me out and charged me full price and for the blow dry. I felt extremely awkward with her standing there while I selected the tip so I just did 20% because by this time I was about to cry. I was hoping to switch to Hair Cuttery from another salon. I can't believe they were ok with the way the stylist was or letting me leave with such an uneven haircut. I'm so upset.

My stylist was so talented; I loved the look.

too expensive

Amariah superior professionalism listened to my concerns and feedback regarding previous experience at another salon
Amariah was my salon professional and I would give her 10 if I could!

I had a great experience with Kate! I will say the salon discussions with other patrons and certain stylists were a bit unprofessional. One stylist was talking about another having an affair… super loud and uncomfortable for those of us that were not
Apart of the convo.

Kate and Megan were great!

Go elsewhere. Worst Customer Service. Been going there for years, but has really changed. They have a sign outside the salon advertising walk-ins welcome. I walk in to get a simple haircut and they have me sit there about 10 minutes before anyone comes to talk to me. They tell me they can't take me without an appointment. So I make an appointment for 5 o'clock for the same day. I go back at 5 o'clock and then they tell me they are running 20 minutes behind. What is the point of an appointment if they can't honor it. Running 5 maybe 10 minutes behind it acceptable, but not longer. So frustrating that I drove there twice and still did not get a haircut. Would never go back there again. Look elsewhere.

I took my daughter to get highlights for her graduation pictures and they turned out very brassy and she had 2 highlights at her temples that were bleach blonde. When she was finished I voiced my concerns and was told that we could return tomorrow to have them fixed. When I made contact they stated there was no available appointments until Monday! I was a bit annoyed so I called the manger and she told me to have my daughter come in at 12:30 on Saturday. When my daughter returned home her hair color was the same as when she walked into the salon on friday!!!! I had asked the manger to tone down the brassy highlights and blend the bleach blonde pieces. Needless to say I was now angry I called their corporate offices and was told the district manger would get back to me, that never happened. I called the following day to the corporate offices and this time was a bit more angry and still nothing!!!!! So I paid $200.00 for nothing and on top of which this company is not professional enough to respond to its customers!! I have been longtime customer but I will never return and I am going to make my mission to make sure no one else does either. BUYER BEWARE

Set unhappy with last service. My cut was uneven and after going to the same person for years she still didn’t do what was asked. Time to find a new stylist/place.

Little Blonde Erika did a wonderful job on mine and my daughters hair today ! She is very sweet and very patient . There were two other stylists and one customer being taken care of by one of them who were not wearing their masks correctly. Juliana was not very professional talking about a platinum coloring that was just scheduled for her. We are customers and don’t want to hear how you would be talking about us if we asked for some style or color that may take time . Again Little blonde Erika was absolutely fantastic and professional .

Cindy M did a great fade on my haircut. She really knows how to blend it in well.

Juliana gave me the best cut and blowout I’ve ever gotten!! She was so sweet as well. Will definitely be going to her from now on. :))

I had my hair colored with highlights by Kate. She did a fantastic job! I will definitely be a repeat customer!

I live in PA and go to Hair Cuttery there but by my mom is in assisted living and since Covid no hairdresser has been there so you can imagine how bad 7 months with no cut or color looks! First time allowed out on 9/12 I took her here. She uses wheel chair but can transfer to chair with some effort. I don't remember the young lady name who cut & colored her but she was so kind & patient as my mom (91 yr) kept pulling down mask & turning her head to talk! Another female worker suggested she cut her hair in wheelchair(observing her difficulty previously with standing) & draped cloth all around. Everyone was nice and Mom looked great! Observed covid protocol being practiced. I was fortunate & able to sit by my mom in mask as there was less 10 people in shop. Would go back!!

Excellent service and very safe care. My color and cut by Jen were consistently wonderful. But what was extra impressive during these difficult times was how safe I felt with the safety precautions that were taken. The door was locked and clients were greeted by a stylist with a no contact thermometer. Social distancing was observed, and everyone wore proper masks. I observed tools being sanitized after use and stations and chairs being cleaned. I even saw a client refused entry due to an elevated temperature. (Although the stylist attempted to be discreet, the client was rather loudly unhappy). I felt very safe and as if my safety was important. Thank you, Hair Cuttery. And thank you always, Jen. I always know my hair will look great and be easy to care for after being in your capable hands!

Lauren is the best of the best...she is super talented at what she does and makes it look easy! You will be in good hands while getting your hair done by her, not to mention she is also super fun to talk too! I 100% recommend her!!

O-mazing every time!! All the hair cutters are great at what they do and I always feel like I’m a big deal when I come in, all cause of them! I prefer to go to George or Jen, but if for some reason they can’t squeeze me in I’m not scared of getting jacked up from anyone in there.

Love love love how my hair comes out every time!! My stylist knows exactly what I want even when I’m having a hard time explaining it to her! I cheated on Jen one time and that’s all it took for to never make that mistake again! Not only do I absolutely love Jen, but I will only schedule my appointments when Erica, George, and Paula are working also. I feel like I’m having a day out with my besties!!

My whole family (even my husband with no hair, he gets his brows done) have been going to this location since we moved to Pitman. I was bouncing around stylist for awhile until I got Jen. I don’t know what she does but I have never walked out not feeling amazing. I get so many compliments on my hair now, I will never do anywhere else or to anyone else! The family atmosphere all the stylist have is incredible I absolutely love coming in!

Atleast once a week I go to haircuttery to get a blow out by my hair stylist Jen. I love the service she gives no matter how busy she is with her many appointments, she always takes the time out to make sure my hair looks great. I will only go to her for color and cuts also because my hair is so thick and wavy, she’s the only one that seems to be able to manage and maintain my hair out of all the other hair stylist I have been to in other hair salons. Always funny and always professional. I love her and the whole staff. I wouldn’t go anywhere else.