Please don’t go here. Seriously, worst cut I’ve gotten in my life. The lady who cut my hair was Awilda. I made an appointment on the phone ahead of time & said I have really long hair & to maybe allow extra time for my cut. Person who scheduled my appointment said she’d add a bit of extra time. The day comes & I go in & say what I say every time I get my hair cut: that I don’t need it washed because it gets very knotty when shampooed. Every single time I get my hair cut the person doesn’t shampoo me & will spray it with a lot of water & detangler, then cut it that way. Never had been an issue for me in my life. But when I said I can’t have it shampooed, the lady said nothing & took me to the chair & botched my totally dry almost hip length hair in 10 mins. Mind you I have thick hair & asked for a cut, layers, & face framing angles. I also asked her please be gentle because my hair & scalp are sensitive. She RAKED through my hair, scalp was warm & throbbing afterwards. Lady was clearly in a bad mood from the jump & said nothing to me the entire time. I didn’t even get to look at my hair before I paid (yes, that’s my fault) & walked out. Then I looked at it in my car window & immediately went back in for her to fix. When I had looked in my car window I saw that it was much more uneven than it still is & seriously had random chunks of long hair hanging out past my shorter hair. So, after she “fixes” it I know it’s still botched but assumed it was maybe kind of okay & I was quite upset so I went home. Side note: this entire scenario took place over the course of only 20 minutes, that’s how fast she did my hair & then “fixed” it. Good thing she was allotted that extra time, huh! My boyfriend took photos for me & I realized just how bad it still was. He honestly told me he could’ve done better with the kitchen scissors. It’s a service I paid & tipped for! So I went back & said I need it redone please. I made a point to stay calm, nice, & polite. I’m not one to be confrontational so this was a huge deal for me to stick up for myself. Of course everyone was horrible & extremely rude to me. They were talking & whispering about me to eachother in front of my face! Then they told me the lady who did my hair is a seasoned hair dresser & never had 1 complaint & that it’s uneven because I told her it had to be cut dry. What?! All I said was it just can’t be shampooed because it knots very easily. Wouldn’t a “seasoned hair dresser” then tell me she’d have to spray it & cut it with water since it needs to be wet to be cut properly (which I already know)? I guess that didn’t cross their minds. I showed them the photos & they said it’s normal for the hair to be uneven when you bring it all to the front. Yes I am aware of that too, it’s called displacement but my hair was extremely crooked & lopsided lol. I told them that I had gone there before & they sprayed it down & did a good job (someone who no longer works there had done that previous hair cut). They 100% were trying to make it my fault that it was such a disgraceful cut. I said well regardless she took 10 minutes to cut my very long hair, it’s uneven which you can see by the photos so can I please get this fixed. One of the other workers goes oh yeah I could have cut you in 15 minutes so time really has nothing to do with it. Okay lol. In the end they told me they can refund me or I can come back for a free cut & a different person will make sure it’s even. So I said I’d come back & they booked that appointment. I get home & immediately get a call saying they can’t actually do that appointment anymore because a manager would have to be the one to redo my cut, not just a regular hair dresser. I think they knew that & just wanted me to leave the salon. So I asked if I could just get a refund. They said they might not be able to do it because no manager was there. They took down my name & number & are apparently trying to refund me. Still waiting to get that refund & will be calling back if I don’t get it soon. AWFUL EXPERIENCE ZERO STARS!
