Hair Cuttery
High Pointe Commons

Kohlee did an amazing job! She helped me find my perfect look, she was patient and knowledgeable.The salon was clean and everyone was very friendly. Will definitely come back!

Toneya was a very good stylist.

Stylist did not cut and style my hair correctly as she was told by the other hair stylist on how to do it

Great service and professional staff

Alysia always does an excellent job with my hair! Can't go wrong here!

5 hour long hair appointment. My stylist was very nice but I think that took to long for me to sit in a chair with no water. Have a terrible migraine.

I can say with confidence that I will never be returning to this location ever again. I’ve been getting my hair cut by Hair Cuttery stylists for years and they have always used thinning shears with no problem, so I never had a reason to suspect anything could go wrong. Today was a nightmare. When my hair cut was done, I saw that an ENTIRE LAYER of my hair was chopped so short, as the thinning shears were used very close to my scalp. You can see the short hairs sticking up no matter what I do. I went to the Enola HC to see if anything could be done to fix or hide it but unfortunately there was not. I am now going to have to wait months for the short parts to grow back and it is so incredibly humiliating.

Disappointed ,I had a appointment on sat at 11am got their in plenty of time cked in was told Cindy a was with a customer,fine shed come get me...I sat and waited a stylist who I had tried to get a hair cut appt with before duri g the summer and turned me away saying they were too busy but yet they weren't noone in shop and I called bk and got a appt with Cindy a. So I waited and the stylist came up front we locked eyes she stood and stared at the screen her boss came up to her pointed at me saying I was next.... she slowly had a miserable expression on her face like she did not want to be their, went bk to her station,preceeded to go to the back rooom cam out with combs still had a disgusted look on her face... turned around we t back to to rooom closed the door slowly with her foot to the back room while in her cell....I was highly offended and disappointed to say the least did not get my hair cut and I won't be returning. I did not appreciate the disrespectful actions of the stylist if she did not want to cut my hair fine, if she was going on break fine a heads up would of been nice...

Great customer service

I showed a reference photo, it was a burst fade w/ a V shaped in the back. They gave me a mullet.. like a modern mullet.. the style suits me don’t get me wrong, but I won’t be coming back lol.

All my cut turned nice and I am pleased with the style. I had mad an appointment with one stylist and was messaged that the stylist was sick, and my appointment would be moved to another stylist. When I arrived, my original stylist was at the shop. If they were over booked, just tell me the truth.

Charged my mother excessive prices. She has shoulder length hair they charged 12 for a long hair blow out. 94 for a full foil and you can't even see the highlights. 12 chemical service hair and 45 for a trim. Doesn't even look like she got highlight. We are not happy will never be back. They took advantage of an older women for sure.

I walked in and they had a opening for a haircut. I felt welcomed and got a great cut from kollee. She cut my hair answered the phone and tied her shoe all at the same time.

Kohlee made my hair look great for my friends wedding. I got alot of comments. I will be definitely back.

I had an appointment at 5:45, I called in and was told this time was available. When I arrived, it looked like my stylist was just starting on someone else. I was told to wait and they would pop their head out of the store when they were ready for me. I left at 6:15 after waiting 30 minutes. I’d normally brush this off but this was the second time this happened to me at this location. The last time I waited 45 minutes. I decided to try the place once more and can’t see myself going back. If you don’t have time for someone then don’t schedule an appointment. If someone shows up and they’re going to be waiting for a long time, provide some basic communication to let them know what to expect. After I left, I never received a call or anything asking what happened or offering an apology. After we did some shopping we drove past at 6:45 and they were still working on the same person. I find it disrespectful to peoples time and situations. Not all of us have the luxury of waiting around for an hour for an appointment to start. The lack of communication and customer service will make it really difficult to give this or any location another try. I’m always respectful and tip at least 15%, I don’t think it’s much to ask for that respect back. Especially when your the one getting paid for the service.

I don’t know about the basics of running a store, I’m sure there are breaks and whatnot involved but I know my haircut takes 15-20 minutes, it’s a basic men’s cut. I don’t understand why one of the 2 women couldn’t have stepped in to help cover for the guy supposed to cut my hair or at least offer a timeframe to me while I was there, after I waited for 30 minutes, or even calling after they realized I likely left. There were so many chances that this negative customer service experience could have been turned around but no one cared to take any of the opportunities. Point taken, if you don’t want my business I’ll even pay more to get it done somewhere else.

Brianna Hutchison again exceeded my expectations with my hair style. One of Brianna's best qualities is she listens to my requests intently and executes them flawlessly. Thank you Brianna you have a customer for life.

I don’t like the fact that you shampoo and cut a child’s hair and don’t blow dry it:(. Looks like we will be going elsewhere for now on. Thank you 691 and 690

My 14 yr old daughter wrestled with cutting her mid back length hair, somewhat terrified that she would regret it. She really wanted to try an updated short style (close on the back,choppy layers,bangs). The day came, aaaaaand I went to the wrong mall🤦🏼‍♀️I spoke with Lisa, and she was super understanding, talked about my daughter's wish list, and she took several minutes to reschedule her with another stylist that evening that she thought would deliver on my daughter's dream haircut. Cassandra was just fantastic. She listened, encouraged, and cheered her on in taking such a dramatic change at her age. The cut is beautiful, and my daughter has a new level of confidence that I have never seen before. She was literally bouncing with happiness in the seat on the drive home. I just can't say thank you enough for making my daughter's dream a reality.

I took another chance of going back, never again.

Taylor made sure she understood what I wanted done and clarified anything before making any cuts. The final product was getting exactly what I wanted :) Thank you!