Hair Cuttery
Baederwood Shoppes

Lisa was proficient, she listened to me and did a great job!

First, I would like to say that Tracy was fantastic! She was personable and gave me a phenomenal cut and blow dry. I would give my experience with her a 10!My problem was with Lauren. The person who used to do my hair is no longer with Hair Cuttery and I was looking to change my style. I booked an appointment online with Lauren. I showed up a few minutes early and was met by Lauren and Tracy at the front desk.I did not know either of them at the time. I said that I was there for Lauren and Lauren looked at me and said, very rudely, "I'm overbooked and I don't have time for you. Tracy is going to do your hair." She then looked at Tracy and said, "I guess you're not doing anything you can do her". I sold Real Estate for 20+ years for a as well as being an assistant manager. The most important thing that I learned early on, was that customers were not an interruption of our day, but were the reason for our day. As a manager, there were a lot of better ways that Lauren could have handled the situation. She could have been nice and apologized for whatever reason she was overbooked instead of acting like it was my fault. She could have apologized and asked if I would like to have someone else do my hair instead of forcing someone on me, she could have apologized and asked me to reschedule. The thing about first impressions is that you never get another chance to make up for a bad one. I did not confront Lauren, because no one wins a disagreement that way and she, obviously has a lot to learn about her attitude and how to treat, not just customers, but people in general. Maybe she's young, maybe she had a bad day, maybe she's just not a nice person, but all of those things need to be left outside when you walk into work. Her behavior was unforgivable and unnecessary. I will be back, I will absolutely be honored to have Tracy do my hair. I will refer Tracy to my friends, but I will also make sure that they don't ask for Lauren.

Lauren is hands down the best stylist I have ever been to!!!!!

Excellent hair cut.

My stylist was amazing and becuz of him I truly enjoyed my.visit. However, when I first arrived no one greeted me or asked if I was being helped j til my stylist eventually did. If it wasn't him, I probably would have left.

All my appointments are with Lauren, she does a fabulous job!

Tracy was very professional and friendly.My hair looked fabulous after Tracy styled it.The salon was very clean and organized.I will definitely come back and recommend her to others.

Dominick Lapore, is professional kind, and he strives in great lengths to provide great service.

Tracy is the best!!

I love my haircut