Hair Cuttery Levittown Town Center

I called for an appt they said 5:15pm today 7/23/22 I arrived at 5pm, I stated on phone I needed wash/cut/dry, I was very specific about what I needed. I get there and the client ahead of me was running late and waited an extra 15 minutes or so after 5:15pm appt. When that client was done the stylist complained about client. Still no biggie. I was then called back, she asked what I wanted, did not read the appt I said wash/cut/dry, she puts the cape on me and walks back to shampoo area, mumbled something about not having enough time to dry my hair, I stopped, I said if you can not wash/cut/dry like I requested then I am not doing this, she said sorry cant do it, not enough time. Now I already waited 15 minutes past my appt, now I am being told she cannot do what I need because she has run out of time, I then left the salon with no services because I was not wasting my money or tip on her because she did not have time to do what I requested, she did state who ever took the call and made appt did not indicate I wanted all three services, but I was very clear on the phone what I needed done. If this is the Hair Cuttery client standards and how we will be treated, I am out, I will take my business elsewhere, thank you. I did not get her name because I was not at her station long enough and did not see a name tag. There were only tow ladies working in the salon at the time. This salon is going to the dogs. Its a shame because it is close to my house but I will travel the extra distance now to go elsewhere

I never had a problem with this salon until I overheard how much they talk about their coworkers there. I think it’s so unprofessional to talk about their coworkers and former coworkers in a horrible manner in front of their clients. I think that should be kept in private and honestly they should be minding their own business.

Great!!

friendly, professional, patient

The company needs to put the products on sale. I love the cubu products but they are very expensive. Sales of these would make your customers happy.

Excellent customer and krista did an excellent hair cut

Always happy with results

I wouldn't go anywhere else! The service is great. I never have to wait. Karen does a great job with my hair!

Koryn is great

I always like the way my hair is cut and styled.

great customer service, satisfied with my haircut everytime

Talented hairdressers and very nice people too.
Great customer service and much more reasonable prices to other salons in the area.

Love Darlene! She is the Best.

Great job , Nicole is he best!!

Good customer service.

Krista is amazing. I've been going to her for over 10 years now. She does EXACTLY what I asked for and she is a phenomenal colorist. I will always be one of her clients. I refer anyone looking for a new stylist/colorist to her.

BEWARE!!!They will do what ever they want to your hair and get away with it And as far as the apology they posted up following my review that's just for show I can't get in contact with the headquarters and they have my number no ones calling. The manager asked me what should she do about it.Lol she's the manager she should be telling me what she's going too do about it.All they are is a bunch of beauty school drop outs.

I'm very upset I told the girl I only wanted a inch taking off I even made her show me before she even started cutting how much she was taking off and it looked good so I said ok and she went and took off five inches of my hair.Even before that she said so you want your hair somewhat long,And I told her Noo! I want my hair long.Then I told her my husband will be mad if I cut off to much. This was all before she started cutting. I called them when I got home they said they would give me my money back and I said I don't want my money back I want my hair back. I really think she did it deliberately.

When I was there the hair dresser misunderstood me and it was way shorter but once the manager fixed it . It worked out. Everyone loved it and I want to say thank you to her. I always loved that place happy someone was there to fix it and I would recommend to ask for a long time stylist that know what questions to ask and how to explain it to you like a customer not like you know hairdressing terms.

Hannah thanks so much for cutting my 19 year old son's Travis's hair. He has autism. You were amazing with him. For the first time in 19 years I didn't have to stand behind him while he got a simple buzz cut. She took over and did her best to communicate with him which can be difficult. Didn't rattle Hannah. He listened to her and had the best haircut he ever received. Hannah is a great asset to Hair Cuttery. She made our day today with her treatment of our son. Thanks Hannah!