I had a 1:00 appointment for highlights, wash, blow dry, and cut on 2/20/23. I have no color on my light brown hair. My hair lifts quickly, I’ve been doing highlights for years. It took 1.5 hours for the foils to go in. I should have trusted my instinct to leave when the foils kept falling out of my head onto the floor. At 3:30, my stylist said that I was pulling brassy and he wanted to redo the bleach. I sat and allowed him to redo all of the foils with fresh bleach. I then sat and allowed him to put a 3rd round of bleach on my head. Eventually at 4:20, I got frustrated because I had another appointment and asked if we could just wash the bleach out so I could go. I left without a hair cut or blow dry. I left with a dripping wet head and had to brush my own hair in the car. After paying that much, my hair wasn’t even brushed after the sink before leaving. I got home and was able to dry it and part through my hair and I have harsh lines all over my head. 4 different color yellows. I have patches of hair where the root starts brown, 4 inches of yellow, and the mids/ends are brown. And I still have 3 inch roots! After 3.5 hours and 3 rounds of opening foils with fresh bleach to “fix” it! I am so disappointed. I was offered to come back this week to get the cut and blow dry and a toner to try to fix it but the foils need to be redone, a toner will not fix it!