Hair Cuttery Van Dorn Plaza

I didn’t like how the hair place approaches things. I asked the darkskinned lady with the curls if she can straighten my natural hair and she said no. I went to another salon and they washed it and blown it out and straightened it. What salon doesn’t straighten natural hair? I didn’t like this place.

Horrible service. I have been utilizing Nhi as my stylist for approximately 20 years. I had an appointment but that does not mean anything in the world of Hair Cuttery. When I arrived for my appointment time, and signed in, I was told by Nhi that I would have to come back in an hour because she had decided to place two customers that did not have an appointments in front of my appointment time. She said she would not have the time right now to take care of my haircut needs and to come back in an hour. In all of my time coming to the HC, I have never been treated so poorly and so disrespected. Even after 20 years of giving money for service, it does not mean anything to the management to correct the issue. I will never, ever be back to Van Dorn Hair Cuttery. My patronage is done, and every person that I have recommended Nhi at the Hair Cuttery at Van Dorn, I will do everything in my power to rescind that recommendation. Don’t bother to respond with the same response you have given to all other complaints. It falls so far to be of any solution to the issue, it’s embarrassing to the people that choose to pay for your service. As I said there will not be a second visit, after 20 years it is just sad!!! This is not the end of my complaint. If there is another avenue, I will take it to make sure this doesn’t happen to someone else and if I could review no stars, it would be more of an accurate assessment.

My appointment was on July 26, 2022. If I could, I would give zero stars. Meryame that wears a rag on her head does not have experience in all hair types like the manager Daisy mentioned. The shampoo felt like someone was getting crumbs off a plate. When you call customer service at 1-877-319-3919, the problem is not resolved. If you value your hair, time and money, do not go to HAIR CUTTERY.

My stylist is out sick and someone called to say that they were replacing my stylist. I don’t have a relaxer and the manager said the stylist was qualified. I get a press and silk every two weeks. The stylist did not use oil and the flat iron was not hot enough to straighten or hold a curl. I had to redo my hair. Terrible experience and the manager knows my hair never looks like that when my regular stylist did my hair.

Awful! I asked for long layers, and the hairdresser cut huge chunks out of my hair. No style, blend or gradient. Literally looks like a child cut huge chunks off everywhere.

Shala is fantastic! Color/Highlights/Cut/Style turned out perfect! My first time going here and I will be back again and again.

I luv Almaz! She not only is an interesting person, but she gives amazing haircuts. She has entirely changed my style and the cut has gotten rave reviews from friends and family!

I love Saba. She has been doing my hair for over 4 years. I started with virgin hair and now my whole head is brown with a lot of blonde highlights. She treats all her customers so well and I recommend anyone to her. I have extra thick hair some stylists turn away. I appreciate she takes the challenge and always cares of the integrity and health of my hair. Best stylist.

I love Saba. She's been my hair stylist for many years. Where ever she goes I go. She's very professional & proficient. I never had to wait. She is fast & on schedule. She gives good advise but also listens and tries to fulfill my request. I always get complements about my hair - the cut style, color and even my grey hair.
I highly recommend Saba to any one who is looking for a great hair stylist.

I look better leaving than I do entering the salon. Shala and her colleagues are professional and wonderful.

Customer service was satisfactory.

Tigest is always great!

Excellent as usual.

Good service

Great Costumer Services! The staff is very friendly and professional!! I went today for color and highlights with Mrs. Saba , she is the best !! Saba is doing my hair for 16 years and I always had a great services experience with her!! I loved my highlights and color hair!! Thanks Saba!!

Almaz have no clue about hair cutting, she screwed my hair

If you're a curly girl definitely book with Almaz!

It was easy to book and the place is clean and welcoming. Friendly staff. Unfortunately, the stylist who cut my son's hair cut it too short. he wears it pretty long and we discussed with photos and on his body where he was comfortable-I asked my son: 'Chin length?" and he said "No" so I said "longer than chin length, shorter than shoulder. In between chin and shoulder." His hair is curly and she cut it, wet, above his chin. Now that it is dry, it is even shorter. He's a teen headed back to high school and he is not happy with it--I mean, it'll grow back, it's not like he's crying, but it's just that I feel like we discussed length back and forth a few times and it was considerably shorter.

Ease of making appt and getting in for my 3yo…. I was specific (after getting my fave haircut of his last time at another location out of state) about what I wanted, asking for a #1… didn’t get her name but she only did it for part of his head, stating that “it would look funny with his skull bones.” I listened but regret doing so… less than a week after the cut, abs it already looks like it needs redone. I think she did a 1.5-2 blade as well… seriously questioning whether I would go back.

Amazing customer service, expertise really shows up in styling and color application. I highly recommend Daysi (she is my ‘go to’) but I’ve seen others leave the shop with equally well-done styles/color.