Hair Cuttery
York River Crossing Shopping Center

I went and asked for Angela, my regular stylist, they said she wasn't working any evenings Angela was awesome....so I opted for a new gal who had just moved to the area.

Unhappy that new management at the Hair Cuttery brings Unfair pricing policies! I asked for the cost of my hair to be braided. I was told 10$ per braid (the new salon gal asked the new manager-10$ per braid). I had my hair done twice at the hair cuttery by the same gal....On the second visit, I asked for a weekly price to have it braided, and was told 25.00 +tip....the same price quoted by the new manager and that was the price I paid. When I went back to get my hair done, I was asked to pay 35+tip, and the gal who had been doing it said that the manager had changed her mind....
There is no price for braids posted, but the management should stand behind and honor financial agreements made, when they have been consulted prior to all decisions being made. Surprise increase in pricing after my hair was completed was wrong. If you go there, you better be sure you ask the price before getting your hair done!

I saw Sarafina Friday afternoon for the 1st in the few years I’ve been going to this Hair Cuttery. Sarafina was extremely friendly and understanding which was very comforting. I showed her what I was looking for, then took my hat off and unleashed the mop that hadn’t been cut in 4-5 months. Sarafina was extremely patient with me as I asked for a few changes as well as shortening the top more than I originally asked for.

The final outcome was amazing and is the best haircut I’ve ever received, no questions asked!

If you want someone who is kind, friendly, funny, patient and understanding then you need to see Sarafina. I know she’ll get my business going forward and if anyone that reads this see’s her you’ll become a repeat customer as well!

Love Jerrica’s hair cut, coloring.
In fact I love everything she does for me. Thanks Jerrica

Made on App appointment for 9:30am got there at 9:25 person who walked in just in front of me was seated. I was told it was it would be a few minutes and had to wait. People came in at 9:35am said they had a 9:30 appointment were immediately seated. At 9:40 still waiting so I left. App appointments really don’t matter😠😠😠

Worst experience ever at this place. Should have just paid for shampoo and left. Yes, shampoo told me what mess was ahead. Very unhappy. Tell her part is on left, she tries to make it on right. Tell her hair has lots of body and curl, and some how she blows it dry where it's flat and straight. When a friend saw me she was upset and said it looks butchered.

I am very happy with the service that Amy provided. I went in there looking for a new color. She explained my hair situation to me and told me what she thought. I have gotten tons of compliments and am very happy I decided to go. Thanks Amy!

Walked in for a hair cut for my son and was given a 20min wait time that turned out to be 50min. The staff could not have care less. Though as a parent of a 7 year old and extra 30min does not go over very well around dinner time. Poor attention to customer service.