Hair Cuttery York River Crossing Shopping Center

I Gave them one star only because I had to. Went there today to get a hair cut as a walk in and was refused service because I didn't have a phone number that I wanted to share. At first I thought she was joking.My responce was " really " She then repeated that I needed a phone number to get a hair cut. What kind of business is this?
I wonder if I was black would I need a phone number??
This place doesn't deserve my business or anyone else's!
We should not tolerate this kind of behavior and boycott this business to send them the message that we will not support this kind of stuff.

I have been going to Terri for my hair needs for almost a year and I have been beyond pleased every time. She is so thorough and listens to what the customer says. I have recommended to everyone I know. I’m so happy to have found her!!

I just moved to the York county area and desperately needed my hair cut and highlighted so I went to the Hair Cuttery in Gloucester and Terry was my stylest,she consulted with me and listened to me and helped me make a decision and oh my goodness I love it so much and from now on that is the only place I will go. I got 2color highlights and I love it. Thankyou Terry for everything and for listening to my story.❤️

I did a walk-in just spur of the moment and was greeted quickly. Terri listened to what I had in mind, had some input of her own and I ended up with the best cut I’ve had in years. I have had compliments from family to strangers. It’s been a couple weeks and just wanted to let Terri know that she continues to be my hero 😜👌

Best haircut and service I have received in several years. Lavarne is awesome!

Great customer service and a great cut by Lavan

Summer cut is fabulous!! So happy with Terry and LaVonne! I could have saved $ somewhere else but I am completely satisfied with their service’s. That’s a great feeling when the service is so good!!

Great people clean salon

Took my 5 year for a hair cut and Ms. Terry was wonderful with him. Will definitely request her in the future

By far thw worst hair cut I have ever had. A simple layered hair cut that is a whole inch and half (at least) shorter than the other side. The staff member that cut my elderly mothers hair the same day as mine, argued with me when I asked her to correct the hair cut she messed up on my mothers hair. I cant believe that a simple hair cut could be so messed up. I have never been so unhappy with a hair cut before this. And the attitude of the staff member was atrocious.

I had a hair cut by Mya or Mia. She was so very nice and sweet. She did not rush and even trimmed my eyebrows. I was impressed with her ability to speak 2 languages so well when I can only speak one. I was well pleased with an excellent haircut. Mya was great! Thank you Hair Cuttery! It was worth the extra drive.

I had not been to this location or had my hair done in 3 years and today I called and talked to teri and had a appointment to have color and cut. I wanted to say I was very pleased with my entire experience. TERI took the time to find out exactly what I wanted , explained her recommendation and did exactly what I asked for an more. She was pleasant showed value in her work and to the store. I observe details an she was super clean and made sure the environment was safe for me an herself an all who entered. Her attention was on it being a pleasant experience, personal attention and kindness. When she was waiting for my hair to set she never took a break never touched her phone never wandered off she was cleaning an working very hard. I see why she is manager an should be proud of her customer service. Very good experience. 👍

I went and asked for Angela, my regular stylist, they said she wasn't working any evenings Angela was awesome....so I opted for a new gal who had just moved to the area.

Unhappy that new management at the Hair Cuttery brings Unfair pricing policies! I asked for the cost of my hair to be braided. I was told 10$ per braid (the new salon gal asked the new manager-10$ per braid). I had my hair done twice at the hair cuttery by the same gal....On the second visit, I asked for a weekly price to have it braided, and was told 25.00 +tip....the same price quoted by the new manager and that was the price I paid. When I went back to get my hair done, I was asked to pay 35+tip, and the gal who had been doing it said that the manager had changed her mind....
There is no price for braids posted, but the management should stand behind and honor financial agreements made, when they have been consulted prior to all decisions being made. Surprise increase in pricing after my hair was completed was wrong. If you go there, you better be sure you ask the price before getting your hair done!

I saw Sarafina Friday afternoon for the 1st in the few years I’ve been going to this Hair Cuttery. Sarafina was extremely friendly and understanding which was very comforting. I showed her what I was looking for, then took my hat off and unleashed the mop that hadn’t been cut in 4-5 months. Sarafina was extremely patient with me as I asked for a few changes as well as shortening the top more than I originally asked for.

The final outcome was amazing and is the best haircut I’ve ever received, no questions asked!

If you want someone who is kind, friendly, funny, patient and understanding then you need to see Sarafina. I know she’ll get my business going forward and if anyone that reads this see’s her you’ll become a repeat customer as well!

Love Jerrica’s hair cut, coloring.
In fact I love everything she does for me. Thanks Jerrica

Made on App appointment for 9:30am got there at 9:25 person who walked in just in front of me was seated. I was told it was it would be a few minutes and had to wait. People came in at 9:35am said they had a 9:30 appointment were immediately seated. At 9:40 still waiting so I left. App appointments really don’t matter😠😠😠

Worst experience ever at this place. Should have just paid for shampoo and left. Yes, shampoo told me what mess was ahead. Very unhappy. Tell her part is on left, she tries to make it on right. Tell her hair has lots of body and curl, and some how she blows it dry where it's flat and straight. When a friend saw me she was upset and said it looks butchered.

I am very happy with the service that Amy provided. I went in there looking for a new color. She explained my hair situation to me and told me what she thought. I have gotten tons of compliments and am very happy I decided to go. Thanks Amy!

Walked in for a hair cut for my son and was given a 20min wait time that turned out to be 50min. The staff could not have care less. Though as a parent of a 7 year old and extra 30min does not go over very well around dinner time. Poor attention to customer service.