Hair Cuttery Hastings Marketplace

I came into the Manassas location on Thursday 04/06/2023 as a walk in without an appointment, I have been to several other Hair Cuttery locations in the area and would like to say that this location was the most welcoming of them all, the lady working at the desk was very helpful and pleasant, the wait time was less than five (5) minutes, the Stylist I was assigned to was Letty and I will say that this was the best haircut and treatment that I have received in many years. Thank you to Letty and the staff.

Hello all,
I made an appointment but came in early to see If they were free and They said I had to wait 25 mins, so I came back in 25 mins, and they started washing my hair, and during that time when I had shampoo in my hair, the lady stopped and put a rag over my head and said to wait till she cut a woman’s hair that just had come in for her late appointment. So I waited 30 minutes and then got the shampoo out of my hair and proceeded with my haircut. I came into this place asking for long layers on my hair, and I came out of this place with long bangs that go to my ears and the rest of my hair the same length not cut but somehow it’s all thinned out also.
So, to say the least, I do not recommend at all coming here!

Door and website says open til 9. I get to the store just before 7 and they are closed the person came to the door and said no they are closed and locked the door. It’s hard when my daughter is very nervous about getting her hair cut and she was ready. What is up with businesses not wanting peoples money. This store has been declining for awhile but this takes the cake of me never returning to this location ever

Very Disappointed. I told Carmen I wanted a trim but please don’t cut it so short it looks like a man’s cut I’m trying to grow it out but needed it shaped up. Well she gave me exactly what I asked her not to do! I told her “I asked you not to cut it this short” and she said oh, I’m sorry, now you have a pixie cut! I’m growing out a pixie cut because it is not flattering on me. I’m very upset that she didn’t listen to me. I’m going to a wedding next weekend and I look terrible. Needless to say I won’t be back!

Great service and products.

Carmen gave me a nice cut😊

Gotta give my 5 stars to Gillea!! I have been a customer here for a few years , and had good, bad and outstanding service, My bad experience was correct, and to me that is outstanding customer service. Gillea is humble, plesent and did exactly what I wanted! Her suggestions about my color was spot on! See you Gillea!!

I made an appointment for a cut and blow dry, I arrived and discussed with Teeny what I would like done, No problem. Went back to get my hair washed and as I sat in the chair the phone rang. No receptionist so she was doing double duty 2 calls came in and 2 walk ins. I felt the haircut was then rushed after she assisted everyone and no blow dry she said we were out of time and that it wasn’t booked that way. I’m not Happy with the cut that was done it’s not what we had discussed.

In addition to getting an all over, long layers trim, I had asked the stylist to shave part of my head behind my ear. I described the exact shape I wanted (a crescent) and I showed two reference photos. What the stylist should have said was, “I am not trained/equipped to do that at all, let me book you with someone else or can we just do a regular haircut this time.” Instead, she proceeded to hack off and shave way more area than I had asked for, leaving the shaved portion at varying lengths in an entirely haphazard shape. It’s embarrassing looking. Beyond that, at no time did she hold up a mirror so that I could see what shape she made it or what I thought about it, leaving me to only discover the mess once I got home. As I said, while the rest of my haircut was adequate, I’m extremely disappointed that someone who clearly had no barbering experience opted to act as if they did, and I’ve got months of growing out to do before it can be corrected.

Thanks so much she always always doing a great job 👏🏾 when she’s busy always fitting me in something easy I don’t care it’s the time she gives to me I’m in and out thanks so much Ms Latanya

Why must they always ask "you have appointment?" The website and the sign on the window says walk ins welcome. Besides $24.00 for a hair cut???!!! I went to a barber shop even though I am a women and paid $17.00. There was customer who she was done with and no other customers in the place. So no I don't have appointment. I have never needed an appointment when your very sign say walk ins welcome.

Horrible. Did not do what I asked. Did not know what 1 inch of hair was. Took off at least 3. Will never go back. I dont leave many reviews but I need to warn people. I had to go somewhere else to fix the damage done by this woman

Horrible cut. Did not do what I asked

Great service and a great hair cut.

Latonya did an excellent job. She was pleasant and professional

Great haircut, as always, from Andy.

0 review if possible. I went to have my grey hair coloured SILVER, took photographs of what I wanted. I was appalled that my hair was BLEACHED to a horrible yellow and a purple TONER added but NO professional colour. The person was NOT a colorist..no idea about how professional hair colour is done. Nothing I could do to remedy the mess.

If I could it 0 stars I would. I went in for a wash, blow dry, and flat iron like I always do and the girl tells my $97. SERIOUSLY. Then goes and check my history and says she never seen that I've been here before. And the other white stylist told her to tell me it's still $97 whether a different stylist charged me less or not. HORRIBLE SERVICE. THATS WHAT I CALL BEING BLACK TRYING TO GET YOUR HAIR DONE AT HAIR CUTTERY

If I could give no stars I would!
Such a disappointment for my first time there. I needed a wash and have my hair straighten. Paid 71 dollars for my hair not to even look nice after 10min .

Great customer service with Carmen she did a good job love this place everyone is nice here
The prices are little bit high