Hair Cuttery Brandy Creek Commons

I would love to give a review, I was a walk in. I was told the next available was 6:30 pm it was 4:30. There was 1 customer in chair stylyst was almost done with client. No one else was waiting. She refused to wash and cut my hair. I have been getting my hair cut at Mechanicsville location for years. So dissatisfied

You need experiences stylist to do all hair types. Called yesterday and was told only stylist that was not booked. Did not know how to do a blow out and flat iron. Of African American hair. Speechless. I usually see Mo, but she has been extra busy because the lack of stylist to do black hair.

I love coming to this location. My son and I both get our hair cut here. It is always a wonderful experience and our hair looks amazing every time. Jenny has taken such great care of my hair and achieved my blonde hair dreams! My son usually hates getting his hair cut but had the best experience tonight! Fatima cut my son's hair and was awesome and so engaging with him. They talked about his favorite show and all his favorite characters. He had a blast instead of his usual moody self while getting a cut. Thank you to the amazing staff at this location!

Leah! It really works! The universal diffuser attachment I bought before coming home, works miracles! I am so grateful for you.,🪄

Not so happy with the haircut I’ve received on 8/27/22. At home I noticed that my layers are short, choppy, and not very well blended. My bangs are pretty uneven as well but I can fix those on my own so I won’t complain so much. I would try and get the rest of my hair fixed here with a different stylist but due to my schedule I don’t think I can come back anytime soon.

My hair looks like it was cut with a weed wacker. Making it worse, is that it is too short to fix. It is so bad that I am embarrassed to be seen, and I don't know how I can even go to work looking like this.

Had the worst hair cut with Renee on thursday 5.26.22. in and out in 15 min with a wash and cut. When I got home it is not the same length on both sides. Due to my schedule was unable to go back friday or over the weekend. would not recommend.

Great customer service every time! Brittney is awesome!!!

We have been here 4 times total. The first time was great. My 4 yo twin boys were given great haircuts with great service. This was when it had first opener. Every other time we have walked in, they have either told us they have no availability the rest of the day or not until 7-8 hours later. This is at 10-11 am every time. Seems to be a waste of a hair cuttery if you cannot walk in and get a hair cut. Won’t be returning to try anymore. What a shame.

I always get great customer service with Jenny. She is great.

Good customer service. Mo listened to my goal for hair style and made best effort to accomplish what I invisioned

Patti is AWESOME and always does a fantastic job!

I have been here twice. The first time was ok and my style is simple so I decided to go back. She butchered my hair leaving uneven strands in the back that were not noticeable until I washed my hair. The price they charge includes a shampoo. I was not offered a shampoo either visit. This place is unprofessional and I am not going back!

deven is awesome. she takes her time and each visit I've had with her I've left a very happy customer and my hair looked amazing. Both of my visits were for highlights/foiled. She styles my hair before I leave out of there and I can tell she truly enjoys her work. thanks, haircuttery..she's a keeper. Oh, everyone that works there is very friendly as well.

Came in as a walk in. Two of the three stylist were busy. For the most part I was ignored until finally one of the stylist walked over and asked if I had an appointment. There were no people waiting and one stylist sitting doing nothing mind you. I was told they were booked until 5. It was 11 in the morning. I’m fairly confident this was more of a racial slight and not because they were busy. We won’t be back.

The rudeness of the “salon professional” was incredible. This was the 3rd time I’ve seen the same person and have never had an experience like this. I was in tears from her cruelty and rudeness. Not sure if she was having a bad day but it was unbelievable. If I was more assertive I would have stood up and left but I was frozen in shock, then in tears. And then I still left a tip because I’m a decent person.

Had to reschedule my original appointment due to a medical problem!
I called the day before, about 23 hr notice. Was told that the stylist I requested had an opening at 2:30 the afternoon of the original appointment. I agreed, and made sure I asked if it was with Breanna, the reply was yes! I got there today at approximately 2:15, and was asked by Breanna if I could come back at 3:30 as she was in the middle of taking care of another customer. I agreed, and came back at 3:20 and waited until 3:45, Breanna was with a customer. Don't know if it was the same or not, but there were at least 3 employees sitting around on their cell phones, and no one explained that Breanna was still involved with the other customer, or offered to take me instead! I would have gladly taken someone else, seeing that due to this Covid SCAMDEMIC I haven't been able to get a haircut for four months, but I took it that I wasn't important enough to be talked to, I left! I blame the person I spoke to to reschedule for lying to me, and I blame Breanna for lying to me about coming back an hour after my SCHEDULED appointment, and ignoring me when I came back. She could have taken a second to apologize, and I would have rescheduled. Now I won't be back! Thank you for the inconvenience and the lies!!!

I have been going to Brittney for a very long time. Everytime I see her, including today she works her magic and I leave so very happy! She is an AMAZING stylist and person!!!

Kelly is great!!

Alycia gave me the cut that I wanted! I am soooo happy! I've been a client of hers for almost six years and never disappointed. Love this Master Stylist!