Hair Cuttery
Westchester Commons

I have always received excellent customer service at the Westchester location. Anh recently gave me a shorter cut that I LOVE! And Christina spent an hour and a half detangling my daughter's matted curls. She remained so positive, making my daughter feel at ease, and didn't over-charge us. Every stylist we have encountered there has been pleasant and personable!

I came in with long brown DIY-dye-mottled hair, wanting to dye it pink as my strange little way to pay respects to someone I cared about who died recently (RIP Technoblade). Jessica did exceptional work, turning my mess of hair into a really beautiful style. It was fairly priced and competent work, and I'll certainly be back.

I scheduled a haircut for my daughter (9 years) with Autumn. The service she provide to my daughter and just her delightful demeanor inspired me to ask about a color service for myself. She was able to fit me in that same afternoon for a balayage and haircut. I came back that afternoon and just had the most wonderful experience, customer service was top notch. Best of all though, I walked away with exactly what I wanted and just felt so renewed. I felt exactly how you want to feel walking out of the salon - my very best.

Anh gave me a great professional cut. So pleased!

We booked online and sent out 17 year old daughter in to get a partial highlight. She has been to this salon on a few occasions. The booking was for a $113 partial highlight. When I received the emailed receipt there was an additional $99 in up-charges. After tip (we’ve taught her to tip 20%) it was $250 for a trim and highlight. When I got home her hair looked exactly the same color and the length was the same but edges were cleaned up. I feel as if our daughter not only got taken advantage of, but she also came home with the exact same hair and now have to go somewhere else to get it done correctly. We are both extremely disappointed to say the least.

We sent out 17 year old in to get a partial highlight. The booking for a partial said $113. When I received the emailed receipt there was $99 in up charges. When I got home to see her hair the color looked exactly the same. Color was the same. You could tell it was trimmed. After $250 down the drain we will never go again.

I had an appt at this location yesterday. I have been going here for a while, but my regular girl left but I decided to go anyway. When I first walked in, the place smelled like a bathroom. But I was like, ok, they use alot of chemicals, could be the mix. Then the girl I had to do my hair....let's just say wow. what was supposed to be a 45 minute appt ended up being 2 hours. She took a smoke break during my appt. How do I know this? My husband was sitting outside in the car and watched her. She kept talking about how people are supposed to tip, what kind of mental issues she had, her meds, that her cosmo school didn't teach men's haircuts, that she didn't know how to do certain cuts, she hardly ever uses a round brush so I was good practice, and towards the end, she kept burping and she is supposed to be a level 2 stylist? She has the same name as the girl who left and it seems like the current girl is using the other girl's credentials. She mentioned that people book with her thinking they are getting the girl who left. Holy Cow, LOL. AND I got charged 73.00 for a haircut and eyebrow wax. Never again. So very immature. Sorry ya'll. You let a really good girl go and now this is the people you have?? No thanks. The search for a real hair stylist continues....

Love Ahn work. She does an amazing job. Goes above and beyond to make my hair perfect.

Melanie does a wonderful job.

Well, I asked for a “curtain bang” and this is what I got. Also I discovered when I got home that I was charged a “value package signature” which includes $3 off product. I bought a product and was never informed of this deal that’s stated on the website. Also, I can get the same product for a cheaper price at Ulta and on Amazon. When asked why the price wasn’t on the product itself, I was told that the register had trouble reading the price. I’m baffled, really. I’m getting my hair fixed by someone else. First and last time at Hair Cuttery.
(Would have liked to attach a photo but no place to attach)

My first cut with was a 5. The second was a -minus. My hair was so chopped and uneven. I will not be back.

A few weeks ago, I posted feedback that my hair color was not noticeable. A few days later, my color turned slowly in to a very natural light brown. The hair stylist took her time to go beyond normal to make sure no bright orange was going to be left on my hair.

Priscilla gives a great haircut. Little wait time. Staff is friendly and professional.

I went to Hair Cuttery to get my hair washed and curled because I had an occasion to attend. I had to wait 20 minutes for my turn. I had a girl named Tiffany. She washed my hair fairly quickly. When she was blow drying it, she was a bit rough. At least she apologized a few times. She asked me how I wanted my hair done. I told her to surprise me, so she went with a pin up. When she was curling my hair, her attitude changed. She had no customer service anymore, terrible. She left my hair on the iron for too long. She was poking my face by accident various times. Worst of all, she burnt my neck with the iron, never apologizing. Also, she cut my bangs because she couldn't curl; without my consent. I did NOT want to cut my hair whatsoever. She never even showed me what the back of my hair looked like. She would leave to pick up a phone call to book appointments multiple times, wasting my time. I do not recommend here, especially her. I will not be returning. Horrible experience.

Kaitlyn is Awesome!! I have been trying to get platinum highlights other places. Five other times. Kaitlyn nailed it! My hair is just what I wanted. She is professional, sweet and listens. Love this place and I will be back!