Hair Cuttery Marketplace At Tech Center

Crappie hair cut on my son.I went on a Sunday,when it opened. They lady who did his hair did it uneven on the sides. She cut his neck 3 times. Then proceeds to say did she do it or was it already there.Wow! Is all I can say. I've never had this much problem before when taking my son.

Last Wednesday 8/30 I made an online appt for COLOR ONLY WITH ANY AVAILABLE
STYLIST. this service is advertised to be$67.00. I have done this several times with a couple of different stylists. I was very comfortable doing this because the recipe or formula for my hair color was on file there. However on 8/30/22 I arrived to find that the lady that was doing my color was a stylist I knew because she had formerly worked at a different Hair Cuttery and had cut my hair a couple times. Because my history with her wasn’t great, I started to leave but on second thought, what could go wrong? They have my color formula on file so no worries. WRONG my hair color turned out very red and very dark. Additionally, she kept encouraging me to let her cut my hair. I politely refused. After she rinsed the color out, instead of leaving my hair wet or lightly blow drying it, she proceeded to give me a style similar to Queen Elizabeth’s. To be blunt, I looked ridiculous and thank goodness I was only heading to bed as it was past closing time. Lastly, THE BILL. After crediting a return and the balance on a gift card, my balance was 56.00. I was so upset at this point, I paid and left. I understand that the Master Stylist II was trying to get closer to her customary fee of more than $100.00, but cheating me isn’t the way to do it. At the end of the day, I know this stylist screwed up my hair color and robbed me for it. What I don’t know is why.

1st time at hair cuttery in Newport News. Went for a color and cut. Color was wrong and she cut my hair with scissors.🙄 I had spots in my head and had to go somewhere else to get it fixed.Then the manager tells me to come back and she will fix it. She had someone else there to try and fix it. Showed me a color I didn't won't. Unprofessional. You pay to much for nothing. Sorry doesn't help the problem. My rate is really 00000.

Wrong haircut and wrong color the consult she gave me was everything opposite of what I received today. I won't be back. My hair was supposed to be a violet brunette, it is a bright red/orange !!! ... Just don't go here. Never offered to correct to the correct color. Usually I give like a $30 tip, I only tipped $5 because there was not even an apology, just kept on defending herself. Unbelievable !!! Orange Red !!! She was not even paying attention to the haircut, every person who worked there kept distracting her, I don't even think she looked at my hair 5 minutes while she was cutting it. She says she has been there 20 years. Unbelievable !!! Layers are scattered and very uneven... My hair looks like a big mistake. I politely communicated my disappointment, politely, but very directly. She didn't care, so I didn't care about the tip.

I’ve been coming here for over 10 years and I love this place …. BUT NOW , I Went in and asked for ONLY a trim and the lady gave me a full blown haircut. My hair wasn’t matched to begin with due to another lady messing it up so that’s why I asked for only a trim and to not touch the rest so my hair could grow all together and that I’d cut it once it got longer. But now I have layers, uneven , choppy hair that’s now frizzy due to it ! This is the worst .

Horrible service...no one in the Salon, sign says walk ins welcome and the stylist can't cut my hair. Never coming here again. Hair cuttery just lost a customer forever.

Worst haircut I have ever received! Worst blow out, hair was still damp when I left. I asked for long bangs, can't even describe how awful the cut and bangs are. Very unprofessional and unfriendly staff. I will def not be back. I had requested Brianna on the website and got someone completely different. I had to go home and wash my hair because it felt unclean.

Please clean the bathroom !! Every time I go there, the bathroom hasn’t been cleaned. Have filled out numerous after appointment surveys about the issue. Please tell stylists not to talk about clients after they leave.

I was just there on Saturday!! I had a great relaxing experience! I received a haircut and my eyebrows waxed! I love both!!!

Trish is amazing and I love my new short hair style. I'll never go anywhere else to get my hair cut 💇‍♀️

I have been coming to this Hair Cuttery for a few years. And Really like Breeanna.

Alicia is so professional and attention to detail. I know each visit I’ll get the service and hair style I expect.

I have been a customer since before the pandemic and before Hair Cuttery moved to its current location. Before my last appointment, I was texted by a stylist to give me heads up that I would be charged more for a simple wash and blow dry because of my textured hair. In all the years I have been a customer at Hair Cuttery this has never happened. When I get there and question them they claimed that the prices have always been like that and that they just didn't charge me for some reason. The climate in which this country is in; I think it's distasteful, unprofessional, insensitive and racist to charge ethnic women women a higher price than others. I have no complaints about the stylists and I know they are just doing what they have been instructed to do. However after this next appointment, I plan to take my business elsewhere and this won't be the last that this situation is brought up.A change needs to be made so everyone can feel included and not separated for the texture of their hair. FYI It's not the price ....it's the principle

I brought my daughter to get a haircut, and her stylist did an amazing job! My daughter loves her hair so much. I believer the hair stylist name is Brianna? I’d didn’t get her name, but she took her time and listened to my daughter what she wanted and I’ll say again she did an AMAZING JOB! I give her a 10, but the only reason I’m rating a 1 star is because my daughter overheard a conversation from one of the stylist to a customer (she had brown hair with a white streak) saying how immigrants are violent and how they ruin everything. If I would have heard that, I would have left, but my daughter didn’t say anything until we got home. Honestly, it made me sick to my stomach how that hair stylist and customer were casually talking bad about immigrants in front of a 14 year old. Yes, I understand this is a free country, but this got to stop, especially if you’re a “professional” be respectful to other people who go there and tip you.

Not good. Layers were cut short, uneven, and in three straight lines across my hair, they weren’t blended in the slightest. I literally booked an appointment at a different salon the same day to get it fixed, and I’m hoping they can make it look better so I don’t have to walk around with my hair like this.

Finally have somebody do what I ask for THANK YOU Breanna. I feel pretty

Do not let them touch your hair

Very seldom leave a bad review. Came to this
location because of the great reviews. After my hair cut, went home and noticed that my bangs were totally uneven- at least an inch. That is just a start. All
Through out my hair there are long and then short strands throughout. Completely not laying the way it should due to variances in lengths. Will not be returning to this location nor any other Hair
Cuttery - yes the basic quality was that bad.

I came to get a very simple buzz on the sides of my hair and the whole time the lady was very rude and off putting. She cut my neck multiple times with an electric razor. She also charged me for a shampoo and conditioner when she did not do either.

Very bad customer service, need hair cut and no one said sir we will be with you in a moment or nothing i was totally ignored and felt uncomfortable and unwanted.