This is the very first review I have EVER written. I do not need this salon to ask for “more information” to “make things right”. That sounds nice and looks good on paper, not impressed, and not returning.
I have given Hair Cuttery, Ruckersville, VA 3 chances. It takes time and repetition to learn a persons style and preferences. Not only have I had to wait for my appointment more than half an hour beyond the scheduled time, (more on that later), all three cuts were not even close to the photo I provided.
My appointment was with a stylist that was booked as a 45 minute service. This last appointment was barely 30 minutes and pretty much a chop job.
I haven't been this disappointed in a stylist/salon for many years!
More on the wait time...The previous client was being finished up about 10 minutes into my time. Not a big deal to me. However, all of a sudden, a woman walked into the shop and dumped a small boy in the lap of the client who my stylist had already just finished! Then my stylist went on and gave the boy a hair cut!!! No explanation, no, "sorry, she'll be right with you."...Nothing. Then, again, my appointment was shorted and the cut has now been recut by someone else who actually did as I asked.
They say that third time's a charm...Not at this salon! It's three strikes you're out in my book!