Hair Cuttery South Riding Market Square

The WORSE customer service.
Stylists shouldn’t answer the phone for appointments. THEY ARE SO RUDE with the customers. Pay a receptionist if you ladies don’t like to answer the phone. Something else, they don’t care if your hair is not completely dry, just because they have the next appointment… WELL, it’s not a Free Service ladies. SO DISAPPOINTED WITH THEIR SERVICES.

If closing time is 7:00, accept the customer to come-in by 7:00. I went there around 6:42 and the workers told me that they are closed. Then say the close time is 6:30.

Sharon and Neda were great!

Nen is great!!

Mindy is fantastic.

Mindy is the best!!

Excellent service

Amazing service by Sharon, she knew exactly what I wanted, was very nice, respectful, quick and most of all I came out of the store super happy with the results. Definitely coming back to get a haircut from her!

I had a 12:00 appointment. I waited 30 minutes to be told that I would have to wait longer. Yet people who came in after me were granted their appointment times. I am so very upset!!! This is the worst service. I will never recommend them.

SO ANGRY AT HOW I WAS TREATED!!! I had an appointment for 9a on 11July, Sunday. I forgot that morning and they called me to remind me which was nice. I live nearby so got there by 9.06a. The 2 ladies were already working on a mother and daughter. I patiently waited for 20 minutes. In the mean while, another customer came in. When one of the ladies was done she asks me if she can color the other ladies hair instead and if I can wait. I told her that I had a 9a. She asks the lady, who said she had children at home. So the Hair Cuttery lady asks me if I would like to wait or reschedule!!!!! Seriously!! SO, My family doesn't count because you make more money from a hair color than my simple hair cut!!! I am soo angry with the way I was treated!! Why call me and ask me to come all the way and make me wait for half an hour!! She should have just cancelled my appointment with me on the phone. I wasted over an hour of my time in this process!!!!

Over charged. For the service given. Felt cheated.

Astrid was our hair stylist for last 2 years. My 4 year old always want Astrid. She was such a good stylist. We definitely need her again

I tried a new haircut on my 5 years old son. Sharon is the hair stylist and very knowledgeable. She did fantastic job. Thank you so much.

Had a great experience with Sharon! She cut my hair exactly how I wanted it and was super patient and friendly.

I would like to say that Sharon did an awesome job on coloring, styling and curling my lace front wig. The style and curls last for more than a week an still looking fresh. Sharon also did and excellent job on breading my hair so that my lace front wig lays flat. My own family could not tell that I am wear a lace front wig. They say mom your hair looks nice where did you go? When I said Hair Cuttery the were shocked. - TY Sharon.

My son requires an extremely difficult hair cut and SHARON nails it every time!!!
We’ve been coming to her for two years and won’t let anyone else touch his hair.
I’m sure the other stylists are great but, Sharon rocks it !!!

Unpleasant and poor customer service. Didn't honor website reservation; said any issues should go to Corporate.

Sharon was GREAT!

I was trying to cut my hair at home and messed it up(just straight cut), so I went to this hair Cuttery. They never told me it’s a long wait. Then Nasima asked me what to do and I told her that I want her to fix my hair. She told that it’s already straight and she cannot fix it. They didn’t tell me anything when I got checked in. They saw my hair and asked what to do, I explained. Very disorganized and rude staff.

For few extra dollars more, it's worth going to a professional salon stylist. These girls for one do not acquire highly skills to fine cut not understand even a simplist cut. The only thing they're good for is cutting kids hair and nothing more.