Hair Cuttery Old Keene Mill Shopping Center
9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 8:00 AM - 8:00 PM 9:00 AM - 7:00 PM
Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 9:00 PM |
Tuesday | 9:00 AM - 9:00 PM |
Wednesday | 9:00 AM - 9:00 PM |
Thursday | 9:00 AM - 9:00 PM |
Friday | 9:00 AM - 9:00 PM |
Saturday | 8:00 AM - 8:00 PM |
Sunday | 9:00 AM - 7:00 PM |

save 20% on your next service m-w
Summer Sale: SAVE 20% on any Single Service at Hair Cuttery salons Mon - Wed.
Mention code "A56". Valid 5/22 to 6/14/23 M-W, except Monday 5/29, during regular salon hours. Limit one offer per guest, single visit. Valid on any single service only. Excludes Value Packages and gift card purchases.
10% off first color service
New to color or want to break up with your box color? Get 10% off your first color service at Hair Cuttery. Single color services start at $61.
Mention code "A4". Limited one offer per guest. Valid for first time color service guests only. Not combinable with any other offer. Not valid for the purchase of gift cards or value packages. Offer only available in-salon. Valid through 12/31/23.
10% off products and services for seniors
Seniors 65+ Save 10% on products & services at Hair Cuttery salons, Monday through Wednesday from 9:00am - 9:00pm.
Mention Code "A3". Limit one per guest. Not combinable with any other offer. Not valid for the purchase of gift cards. Offer only available in-salon. Valid through 12/31/23.
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What people are saying about Hair Cuttery
Old Keene Mill Shopping Center
- 1/4/23She's very friendlyand professional. I like how she did my hair done and how she compliments it to her customers.
- 1/3/23Though many people were satisfied when they left this salon, I am saddened to say that I was not. While I understand not everyone is accustomed to working with and styling African-American hair, based on this website’s reviews and its FAQs I believed I would be in good hands. However, after my shampoo, condition, and trim, my naturally curly hair became frizzy, brittle, and dry. Additionally, the way in which my hair was being handled was not standard practice for maintaining healthy curly hair despite being assured prior to my service that my hair would be properly taken care of. I would recommend this salon if you have straight hair or are getting your hair straightened and styled but I would stay away otherwise.Response from HairCuttery • 1/5/23Hi Lauren, L, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We'd love the chance to get more info from you to improve your next visit with us better! If you would like to speak to someone about your experience, If you'd like to let us know how we can turn this into a 5-star rating for your next visit, submit a contact form at https://haircuttery.com/about-us/contact-us.html
Hair Cuttery Team - 12/27/22Amazing customer service by Kim! She gave me a low fade and left me looking amazing. She was very efficient an welcoming. Thank you!!Response from HairCuttery • 12/29/22Hi Jeremy M, Thank you for the wonderful review and for taking the time to share your feedback on Hair Cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 8/19/22Kim was my stylist and she was funny, personable and very professional. She gave me a beautiful trim and partial highlights right before a big trip. I left feeling beautiful and confident and so happy! Thank you!!Response from HairCuttery • 8/22/22Hi Rebecca R, Thank you for your great review! We're so happy you had a great experience and haircut. We hope to see you back soon!
Hair Cuttery team - 8/16/22Great customer service by Kim! She did my highlights and my cut. She was very efficient and welcoming. I walked-in and she provided great, satisfying service.Response from HairCuttery • 8/17/22Hi Lapurisima, M, We're so glad to hear that you've had a great experience with our team! We work hard to provide each and every one of our guests with the best possible service. We hope you'll continue to visit us for all your hair care needs! We look forward to serving you again soon!
Hair cuttery team. - 1/8/22Great service from Naima! I left with an adorable look. Thanks for the fabulous haircut & style!Response from HairCuttery • 1/12/22Hi Sue, Thank you for the wonderful review and for taking the time to share your feedback with hair cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 1/7/22Good prices, decent haircut.Response from HairCuttery • 1/12/22Hi Joanne, We are thrilled to have you as part of the hair cuttery family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Hair cuttery team. - 1/7/22Naima is the best stylist and Colorist. Love her and the job she does with my hair. Always perfect!Response from HairCuttery • 1/10/22Hi Annika, Thank you for the wonderful review and for taking the time to share your feedback with hair cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 1/7/22Jing is a great hair stylist.Response from HairCuttery • 1/12/22Hi Bob, We are thrilled to have you as part of the hair cuttery family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Hair cuttery team. - 1/7/22Great customer service, friendly staff. Jing always does a wonderful job, takes the time and goes above and beyond to make sure you look great!!Response from HairCuttery • 1/10/22Hi Doug, Thank you for the wonderful review and for taking the time to share your feedback with hair cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 1/7/22Sheila is the best! Great skills as a hair technician and a wonderful personality!Response from HairCuttery • 1/10/22Hi Tom, Thank you for the wonderful review and for taking the time to share your feedback with hair cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 1/7/22Sue is the best!Response from HairCuttery • 1/12/22Hi Al, We are thrilled to have you as part of the hair cuttery family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Hair cuttery team. - 1/7/22I am always happy with them. 😃Response from HairCuttery • 1/13/22Hi Dario, We are thrilled to have you as part of the hair cuttery family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Hair cuttery team. - 1/7/22Fabulous stylist - Vivian! She takes care of everyone all with the best customer service!!Response from HairCuttery • 1/10/22Hi Susan, Thank you for the wonderful review and for taking the time to share your feedback with hair cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 1/7/22If you want great service,a great haircut, coloring and styling see Vivian Carpenter.Response from HairCuttery • 1/10/22Hi Barbara, Thank you for the wonderful review and for taking the time to share your feedback with hair cuttery. Our priority is customer service and we are ecstatic that we met that! We’ll make sure to share your comments with the team. Kind folks like you make our job a pleasure. We’ll see you again soon!
Hair Cuttery Team. - 12/15/21Horrible horrible hair cut. She cut my hair like a man's and made it extremely short around the ears, temple and all over. I am embarrassed to attend church without a hat to coverup the disaster. I will never, never go there again. I look horrible and feel like she gave me a man's haircut.Response from HairCuttery • 12/17/21Hi Eileen Brown, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We'd love the chance to get more info from you to better improve your next visit with us!If you would like to speak to someone about your experience, please call Rebekah (804) 592-2874.
Hair Cuttery Team. - 12/6/21I had my haircut rushed, took 13 minutes. Her name was Estela, she cutted a part of my eyebrow since she was rushing and also being reckless. What I understand is that there can be accidents, but what got me angry was that she didn't own up to it. had to get those eyebrow pencils from CVS to cover where it was cut. Own up to your mistakes, it'll take you a long way. I'm not a guy who looks for problems, so when she said "No I did not do that to you" I said "Okay" and turned around.Response from HairCuttery • 12/6/21Hi Derek, C, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We'd love the chance to get more info from you to better improve your next visit with us! Please contact us at https://haircuttery.com/about-us/contact-us.html.
Hair Cuttery Team. - 4/6/21all stylist in that location are good . there is some new faces .after Covid 19 come back the staff are very caring to Covid 19 regulations and sensitization .i feel very safe and comfortable when I go there .Response from HairCuttery • 4/11/21A.A.L, thank you for being a Hair Cuttery Family of Brands Guest! We appreciate your loyalty and are so glad our salon professional team continues to meet all of your hair needs. We’ll see you again soon!
- 10/28/20Horrible service and very unprofessional.
I guess one star is still too much for this unprofessional and unfriendly hair Cuttery. When I called for appointment the person was so rude made my appointment when I was talking to her and try to confirm with her to make sure my hair dresser is there she said yeh yeh and hung up on me. When I arrived to my appointment next day my hair dresser said I don't have no appointment at 4:35 pm and my shift is over @4:00pm. The person was next to her was rude and very loud I told her i don't know who made my appointment but it's sound like you. That's it she attacked me with words and horrible attitude and body language. I didn't say anything.
Me and my daughter was standing like a idiot in the corner of the salon next to the door but this 2 not apologizing or letting Me know what they are doing on the computer or offer me something to sit or we will figure out this for you . Nothing. Just nothing.
both was whispering and wondering starring in the computer.
I said I think I should go out s into need this kind a service. all of A sudden I heard heard a shout feeling me I am trying to find out who made the appointment where is your name etc ......
she was yelling I really get upset I said you know what I don't need to talk to u and I am not here to get your attitude and watch to disrespect me. It's not my fault.
I start trying talk to my hair dresser but she was still yelling.m and cutting me off. I don't know what's her name. But I treated TOTALY differently l.
I asked her calm down I don't need to talk to you. Low your voice at me. And I am not talking to you.
I left with my daughter and I would never ever go back there. I made my complain to every where about this place. Worst place to go. Horrible ppl and very unprofessional. This is not the first time. But my hair dresser knew how to cut my hair the way i want it. I chose to go to her. And I ignored most of their unprofessional work and attitude.. It's just like ppl running the freaks show there. Beside it's not a environment you will enjoy to go there. Not cozy at all. And cleanses is bad too. Every one there are very mean and very depressed. When u entering no one approaching you or asking you what we need. The first thing you will hear what's your name what's your telephone number. Whom ever wants to go plz pay extra. 10 dollar go somewhere you enjoy it and treat you well... - 9/28/20Thuy is an excellent hair stylist, which is why I've been going to her for 25 years! I started with Thuy in Reston where I live and now travel to Springfield because she makes my hair look great! I trust Thuy to style my hair perfectly every time!

About Hair Cuttery
Hair Cuttery Family of Brands (HCFB) is the official home of Hair Cuttery®, Bubbles®, and CIBU®. As a multi-brand company of hair salons and professional styling products, HCFB provides an affordable indulgence for all. Putting our stylists at the heart of our business allows us to embrace a hospitality-driven approach to hair care.
After relaunching in 2020 with a mission to create human connections by giving the confidence of style, our company empowers thousands of Salon Professionals to deliver exceptional Guest service. HCFB continues to transform the beauty industry by adopting tech solutions that personalize the Guest experience inside and outside of the salon. We are the everything hair experience for your entire family. For more information, visit www.haircuttery.com and www.bubblessalons.com.
Hair Cuttery team.