I got a perm from Tamera a.k.a Tammy . I have had a haircut before by her and she was great . However , i think she lacks knowledge in doing perms. I have had perms before so i know what I got myself into. She was on time, but the first thing she tells me is she can’t see because she forgot her glasses . Then in the middle of putting curlers in my hair ( half of my head was done ) she said she had to go get something out of the car. 7 minutes later , she tells me she had to get a CBD gummy from the shop next door because her arm hurts . At that point , i continued with the process since , half of my head still had curlers and she claimed she was ok. Fast forwarding to the end as she is taking the curlers off . She says my hair is still straightened in the back and that sometimes it takes more than one time for perms to set in especially if i haven’t had a perm before . I told her i have had a couple before . Then she claims it’s because it’s been a year since my last perm . I get to her seat and noticed that random strands were still straight in the front and the whole back of my head was still straight ! She then tells me to come back in 2 days after washing it to see if it still bothered me . She would do a spot perm . I called the next day since regardless of if i wait two days or not , in that timeframe my hair will still get damaged . I spoke to the lead manager ( Emilia) and told her everything that happened . She said her apologies and seemed like she was shocked of what i told her of her hair dresser’s actions. She asked me to come back that day so we could resolve it . Tammy is there and she takes me to a back chair to be discreet about her mishap and asks me to come back at 5pm . I come back and she is doing my perm all over again and assuring me that my hair won’t get damaged . While washing my hair, she mentions to me that it wasn’t right for me to tell my mom and possibly her boss about getting a cbd gummy next door . Also she tells me that for my information she had done a full foil and haircut before me and they liked the results! I thought that was completely rude. I have never been talked to like that! I could have approached her and whoever in this salon in an angry manner but i didn’t ! I told her i wasn’t trying to portray her as a drug addict and i didn’t say she was bad at what she does but to put her in my shoes. First thing is she tells me she can’t see, then she leaves in the middle to go get a cbd gummy , and the end results force me to come back and subject my hair to more chemicals to fix her doings. VERY unprofessional! If she was concerned about looking bad , maybe she should keep things like that to herself especially when she’s dealing with clients that she doesn’t know too well and the end results is not what they paid for ! Also very disappointing that Emilia ( the lead manager ) is aware of the situation and was there when i was asked to come back to the salon … and didn’t even talk to me other than say hello …. Also doesn’t call me to follow up on the resolution. As a manager, i would be concerned for their clients happiness as they are what keeps their business afloat ! Will not be going back there anymore . Thank you !
Hair cuttery team.